Doug Armbrust | Page 10

Went in for an oil change and to diagnosed a warning light on the dashboard. They didn’t even look at the system and just said I had to replace it all. light on the dashboard. They didn’t even look at the system and just said I had to replace it all. More

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Great service department! They’ve kept my 2012 RAV4 humming along for 13 years. Doug went out of his way to get me a loaner vehicle when I needed unexpected mechanical work, a They’ve kept my 2012 RAV4 humming along for 13 years. Doug went out of his way to get me a loaner vehicle when I needed unexpected mechanical work, and kindly rescued my garage door opener that I left behind. More

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Every time I take my car in for service, the service techs treat me with courtesy and respect. They keep me informed about what’s going on with my vehicle the whole time I’m waiting. They don’t have any techs treat me with courtesy and respect. They keep me informed about what’s going on with my vehicle the whole time I’m waiting. They don’t have any service performed without getting my permission first. I especially like that I’m sent a video of what’s going on with my car as it is being serviced. More

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Doug Armburst is always helpful in service He gets you in and out quickly with being so busy with customers in and out quickly with being so busy with customers More

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Great customer services. Friendly informative staff. My associate was Doug. Very helpful with my questions. Friendly informative staff. My associate was Doug. Very helpful with my questions. More

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I love my local Toyota shop. Doug always greats me with a smile and is always very knowledgeable. Bonus they have great coffee. Doug always greats me with a smile and is always very knowledgeable. Bonus they have great coffee. More

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This service dept keeps me informed for regular maintenance, and when it’s being done, they check other important items. This time, I needed a wheel alignment (which I didn’t realize). Amazing, the maintenance, and when it’s being done, they check other important items. This time, I needed a wheel alignment (which I didn’t realize). Amazing, the car ride felt so much better, and it will save time and money by not damaging my tires now. They’re the best! More

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Wish more companies had customer service advisers like Doug, a real nice person and representative bar none Doug, a real nice person and representative bar none More

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Doug was very accommodating and professional, He was understanding and reassured me that I’d be taken care of properly and to my satisfaction. understanding and reassured me that I’d be taken care of properly and to my satisfaction. More

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The dealership is efficient, but no longer seems to offer discounts for car maintainence. Some employees are excellent communicators but others should take more time to review with the customer. discounts for car maintainence. Some employees are excellent communicators but others should take more time to review with the customer. More

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