Doug Armbrust | Page 27

The staff are all really nice and so far I’ve been pleased with the service. pleased with the service. More

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Friendly and efficient service. Good communication throughout the entire process. Did not try to over sell any service. Good communication throughout the entire process. Did not try to over sell any service. More

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Excellent service and very fast service. Definitely recommend to family members and friends to go to for service. Definitely recommend to family members and friends to go to for service. More

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Greatdeal Great people to work with. Very knowledgeable on the product with friendly service. Looking for a Toyota Truck, your only stop for best deal should b Great people to work with. Very knowledgeable on the product with friendly service. Looking for a Toyota Truck, your only stop for best deal should be #1 Cochran Toyota! More

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Nice and best dealer Nice and the best dealer I lbought 5 car with this people Number and only best dealership Friendly nice good information for the care Best cust Nice and the best dealer I lbought 5 car with this people Number and only best dealership Friendly nice good information for the care Best customer More

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A breath of fresh air A "Used vehicle purchase" is frequently a crap shoot at many car dealerships, especially if the manufactures warranty has expired. Most dealers sell s A "Used vehicle purchase" is frequently a crap shoot at many car dealerships, especially if the manufactures warranty has expired. Most dealers sell such cars "as is", and use high pressure tactics to sell you an expensive extended warranty. In addition, many dealers "low ball" an advertised price for a vehicle and add up to thousands of dollars in "fees" (particularly if you don't use their overpriced financing. Simone,Kyle, Charlie, and everyone at Cochran Toyota made my recent used car purchase an absolute pleasure and I would recommend the experience to anyone. The car was totally legit, the price was more than fair and remained the same as advertised for a cash purchase. The dealer provided a 6 month warranty at no cost and treated me more as a new friend than an unknown customer. I flew in from out of town and Kyle picked me up at the airport. Overall one of the best car purchases ever. More

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Tacoma TRD Pro Just a very easy straight forward experience with very knowledgeable people who were very reasonable. Very happy with my purchase so far especially si Just a very easy straight forward experience with very knowledgeable people who were very reasonable. Very happy with my purchase so far especially since you had exactly what I was looking for. More

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Service writer I had a horrible experience with Douglas Armbrust a service writer. He was short, condescending and seemed bothered to be dealing with me. So much s I had a horrible experience with Douglas Armbrust a service writer. He was short, condescending and seemed bothered to be dealing with me. So much so that I will not ever deal with him again and will have to re-evaluate my going back. On the other hand, Kim Irvine was AWESOME to deal with, pleasant, caring, good listener, seemed to genuinely care. My first dealings with the dealership there was no longer service manager, when I went back in to get the work completed there was a new service manager that was rude, short, loud trying to bully me with work and parts. His name was Jody, he really made a not so good situation worse. They really need to send them for customer relations training. The work completed was top notch, the technician was helpful and did a great job! A few days later I had to go back in and see Jody, the service manager, he was outstanding. I think that our first dealings were a case of both of us having less than awesome days. This time I couldn’t be happier. I will be going back. More

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Fastest buy I ever experienced with great salesman Kyle! We had a great morning and bought a car that we are so happy with thank you Kyle Collins and the rest of the team! We had a great morning and bought a car that we are so happy with thank you Kyle Collins and the rest of the team! More

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Excellent despite the weather. The whole buying experience was very smooth, especially when I was looking at different models I liked, and my wife did not. Most sales persons would The whole buying experience was very smooth, especially when I was looking at different models I liked, and my wife did not. Most sales persons would have left us somewhere else, especially because I was at a service appointment. More

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