Doug Coomes

Great dealership and friendly personnel. Happy with the work that is performed on my Edge and Escape. Happy with the work that is performed on my Edge and Escape. More

by dlrrobak Verified Customer Verified Customer

Report | Print

Work was conducted as promised and to our approval. The pickup paperwork was prompt however, when directed to the vehicle it was not in the place I was advised it would be. I walked around for severa The pickup paperwork was prompt however, when directed to the vehicle it was not in the place I was advised it would be. I walked around for several minutes and had to come back in to figure out where it actually was. Upon determining its location, someone that appeared to be a mechanic offered to run out and retrieve the vehicle for me. Other than this hiccup, everything else met our standard for service. More

by J & N Booth Verified Customer Verified Customer

Report | Print

Work was done properly and a very helpful staff answering my questions I got my car back sooner than expected my questions I got my car back sooner than expected More

by jc1sh Verified Customer Verified Customer

Report | Print

Service people were helpful and Curtious did I nice job and completed service in a timely fashion. and completed service in a timely fashion. More

by fillup27 Verified Customer Verified Customer

Report | Print

This was my first experience at East Tennessee Ford. Staff were friendly and provided fast and efficient vehicle service. Staff were friendly and provided fast and efficient vehicle service. More

by jhapner128 Verified Customer Verified Customer

Report | Print

The service was performed quickly and efficiently. When I went into the write-up area to check on my paperwork, the write-up people were talking and joking around even though my vehicle was done. Whe When I went into the write-up area to check on my paperwork, the write-up people were talking and joking around even though my vehicle was done. When I made my appointment, the service writer asked me if I bought my vehicle at East Tenn. Ford, I answered him but that information is not germane to getting service there but leaves me suspect as to the quality of service I was to receive. More

by hbeckwit Verified Customer Verified Customer

Report | Print

I always receive great service here. Always satisfied with the service, knowledgeable, and helpful. Friendly emplyess Always satisfied with the service, knowledgeable, and helpful. Friendly emplyess More

by whisman7 Verified Customer Verified Customer

Report | Print

William Harvey is very pleasant to work with. The work did take double the time initially stated however. The work did take double the time initially stated however. More

by bonnielynch2109 Verified Customer Verified Customer

Report | Print

Super. Manager and staff! All of the services were complete. Very pleased with everything! Enjoyed the experience! Manager and staff! All of the services were complete. Very pleased with everything! Enjoyed the experience! More

by DOCTORHR Verified Customer Verified Customer

Report | Print

Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. the problem was. Parts were available. Service completed in less then a hour. More

by cyberscrew2 Verified Customer Verified Customer

Report | Print