
5 Reviews
Write a Review5 Reviews of Doug Gray
July 14, 2025
I bought my car from this dealership 5 months ago. So when l got the car they never detailed and no gas. So l was told by the salesman they would when l bring it back in they would. So now the rear s So when l got the car they never detailed and no gas. So l was told by the salesman they would when l bring it back in they would. So now the rear shock broke and they won't honor the Matthews 777 Guarantee and also Vehicle Service Contract won't honor they said the strut shock is covered but not the shock. Professional Brain does care for the customers and helped resolved issues and explain. He reached out to me and resolved my issues and came up with a solution to make it right. More
Other Employees Tagged: Brian Salamone, Massimo Castelli, John Fiorino, Xavier Sued , Several
June 14, 2025
Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More
Other Employees Tagged: Brian Salamone, Tom Jacobs, Massimo Castelli, Erica Polimeni, John Fiorino, Xavier Sued, Matt Martin, Izzy Softic, Audrey Fairbairn
May 17, 2025
Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit I appreciate the opportunity to share my experience with you concerning my visit More
Other Employees Tagged: Brian Salamone, Massimo Castelli, Erica Polimeni, John Fiorino, Xavier Sued, Izzy Softic, Audrey Fairbairn
May 03, 2025
Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected Explained in detail what recall was. Vehicle ready sooner than expected More
Other Employees Tagged: John Fiorino
January 19, 2025
I was contented with everything promised and done at your service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. More
Other Employees Tagged: Massimo Castelli, John Fiorino, Benny Anderson , Ron Kyle
