Great people, service, and more importantly communication
no matter what method is used. Highly recommend.
no matter what method is used. Highly recommend.
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by baron.gr
Verified Customer
Verified Customer
Apr 30, 2025 -
Tri State Nissan responded
Thank you so much, Baron, for the amazing review and for taking the time to share your experience with us at Tri-State Nissan! We’re thrilled to hear that Doug Mankins and our team made your visit outstanding with excellent communication, service, and a smooth buying process. At Tri-State Nissan, exceeding expectations and building long-term relationships are core to who we are, and it’s wonderful to know you felt that commitment every step of the way. Thank you again for your trust and support — we look forward to seeing you again for anything you may need down the road!
Very friendly and professional customer service.
While waiting on our cars to be serviced we walked around looking at vehicles. Doug had just arrived at work at asked what type of auto we were think
While waiting on our cars to be serviced we walked around looking at vehicles. Doug had just arrived at work at asked what type of auto we were thinking about. We told him and he said he would get one ready for a test drive. He picked the perfect vehicle and we are very happy with it. Julius was very helpful throughout the financing and explained everything in detail. We highly recommend Tristate Nissan.
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by dpjackson
Verified Customer
Verified Customer
May 01, 2025 -
Tri State Nissan responded
Thank you so much for the amazing 5-star review! We’re thrilled to hear that your experience at Tri-State Nissan was friendly, professional, and truly memorable! Doug picking the perfect vehicle for your needs and Julius walking you through the financing with such care really shows our Marlow Auto Group commitment to exceeding expectations and building long-term relationships. We are so grateful you chose Tri-State Nissan and we appreciate your trust and recommendation more than you know! Thank you again for being part of our community—we’re always here whenever you need us!
The whole transaction from start to finish was helpful,
easy to understand, and I learned a lot about cars with devin’s help.
easy to understand, and I learned a lot about cars with devin’s help.
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by stephen magno
Verified Customer
Verified Customer
Apr 23, 2025 -
Tri State Nissan responded
Thank you so much, Stephen! We’re thrilled to hear that your experience at Tri-State Nissan was smooth, informative, and enjoyable from start to finish. Huge shoutout to Devin for helping make the process easy to understand and educational—that’s exactly the kind of support we strive for. We truly appreciate you taking the time to share your feedback and are grateful for the opportunity to assist you. If you ever have more questions or need anything in the future, we’re just a call away. Thanks again for choosing Tri-State Nissan—we’re here for the long run!
The process was fast and easy.
I did call last week to check on my tittle and my salesman was with a customer so I asked for the title clerk and they weren’t available. Asked for a
I did call last week to check on my tittle and my salesman was with a customer so I asked for the title clerk and they weren’t available. Asked for a call back and haven’t received one.
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by mmclaurin0
Verified Customer
Verified Customer
Mar 26, 2025 -
Tri State Nissan responded
Thank you for sharing your experience with us! We’re so glad to hear that the process was fast and easy — that’s exactly the kind of experience we strive to provide. We do apologize for the delay in getting back to you about your title. Your time is valuable, and we appreciate you bringing this to our attention. We’ll be sure to follow up with our team to make sure you get the information you need. Thank you for choosing us — we look forward to making things right and continuing to provide you with excellent service!
Great salesperson, answered everything I needed and help
along the way and service was great
along the way and service was great
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by BALNOUT
Verified Customer
Verified Customer
Mar 23, 2025 -
Tri State Nissan responded
Thank you so much for the fantastic review! We're thrilled to hear that you had such a positive experience with our sales and service team at Tri-State Nissan. It’s wonderful to know that Jason, Devin, Muhammad, Doug, Rich, Douglas, and Daniel were all able to answer your questions and support you throughout the process — that’s exactly the level of care and professionalism we strive for! We’re committed to making every part of the car-buying experience smooth and stress-free, so we're glad you felt taken care of. Thank you again for your kind words — we appreciate your trust and look forward to serving you again in the future!
We took our Nissan Frontier in for service, not looking
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for a bit we asked to look inside of a Titan. Even though Doug knew we weren't looking to buy a vehicle he gave us his time, when he could have been with a real potential buyer. I asked Doug to work up payment numbers on the Titan, he did. We were surprised at the deal, and decided to take it. At no time did Doug make us feel pressured. Doug was attentive, knowledgable, respectful, and honest. He helped to make the process of buying our new Nissan Titan a pleasurable experience. Thank you Doug!
Julius Zakery
He made the financing stage of the process go smooth and quick. We are blessed to have dealt with him again!
Martin Arellano
A very nice young man who kept us updated on the service of our Nissan Frontier, which we left in his hands and drove home in our new Nissan Titan!!
We believe that all 3 of the above employees are assets to TriState Nissan!
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by tkline
Mar 12, 2025 -
Tri State Nissan responded
Thank you so much for sharing your incredible experience! We are absolutely thrilled to hear how Doug, Julius, and Martin made such a positive impression during your visit to Tri-State Nissan. It’s amazing how a routine service visit for your Nissan Frontier turned into such an exciting and unexpected upgrade! Doug’s attentiveness and willingness to help—even when you weren’t planning to buy—truly reflects our commitment to exceeding expectations and putting our customers first. We’re so happy that the deal on the Titan surprised you in the best way and that Doug made the process pressure-free and enjoyable.
Julius’s smooth handling of the financing process and Martin’s excellent communication during your Frontier’s service are exactly the kind of experiences we aim to provide. We couldn’t agree more—Doug, Julius, and Martin are truly valued members of our team, and we’re lucky to have them!
Thank you again for choosing Tri-State Nissan in Winchester and for taking the time to write such a thoughtful review. We’re so glad you’re part of the Tri-State family, and we hope you enjoy every moment in your new Titan! If you ever need anything down the road, don’t hesitate to reach out—we’re always here for you!
Doug was super friendly.
He listened to all the needs my family had for a vehicle and found the perfect one for us in our price range! We are super impressed and love our new
He listened to all the needs my family had for a vehicle and found the perfect one for us in our price range! We are super impressed and love our new vehicle.
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by peggy.gant
Feb 26, 2025 -
Tri State Nissan responded
Thank you so much, Peggy! We are absolutely delighted to hear that Doug made your car-buying experience such a great one! Finding the perfect vehicle for your family while staying within your price range is exactly what we strive for, and we’re thrilled that Doug delivered. Your kind words and 5-star review mean the world to us! Enjoy your new vehicle, and know that we’re always here whenever you need us. Thank you again for choosing Tri-State Nissan!
Doug was very helpful and respectful, he made the
experience of picking out a car and getting the deal done easy and quick!
experience of picking out a car and getting the deal done easy and quick!
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by Andrewhobday
Feb 18, 2025 -
Tri State Nissan responded
Thank you for the fantastic review! We're so happy to hear that Doug made your car-buying experience smooth and efficient. At Tri-State Nissan, we pride ourselves on making sure our customers feel respected and well taken care of, and it’s great to know Doug helped make that happen for you. We appreciate your kind words and look forward to continuing to serve you in the future. If you're ever in the Winchester, VA or surrounding areas, don’t hesitate to reach out!
Doug was very friendly throughout the entire process, and
was able to get me a fantastic deal! High recommend
was able to get me a fantastic deal! High recommend
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by Andrewhobday
Feb 18, 2025 -
Tri State Nissan responded
Thank you so much for the wonderful review! We're thrilled to hear that Doug made your experience both friendly and successful. We’re proud to have team members like him who are dedicated to ensuring you get the best deal possible. Your recommendation means a lot to us, and we can’t wait to help you with any future needs. If you're in the area, don't hesitate to stop by again for a visit or service – we're always here to assist!
I worked with Doug on trying to purchase a specific
vehicle. He was very attentive, friendly, and genuine. I never felt pressured but always felt that he was trying his hardest to get what I wanted. T
vehicle. He was very attentive, friendly, and genuine. I never felt pressured but always felt that he was trying his hardest to get what I wanted. The sale didn't work out because of limited inventory on 2024's but I would recommend him to anyone looking to purchase a vehicle at TriState. And I will definitely call on him for my next Nissan purchase.
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by shucoopllc
Jan 01, 2025 -
Tri State Nissan responded
Thank you for sharing your experience with us! We’re so glad to hear that Doug provided you with attentive, friendly, and genuine service throughout the process. We understand that the limited inventory on the 2024s was a challenge, but we appreciate your patience and your confidence in Doug. We’ll be here whenever you’re ready for your next Nissan purchase, and we look forward to working with you again! Thank you for recommending Tri-State Nissan, and we’ll make sure to keep your next experience just as positive.