Doug Prince | Page 10

We purchased our 2011 Mercedes E350 two weeks ago and my wife and I could not be any happier with our decision to purchase another Mercedes from Park Place Mercedes, Grapevine, Texas. Our sales associate, wife and I could not be any happier with our decision to purchase another Mercedes from Park Place Mercedes, Grapevine, Texas. Our sales associate, Doug Prince, made our buying experience an effortless and pleasurable time at the dealership. PPM @ Grapevine and Doug Prince bent over backwards to make the experience an enjoyable time. Doug was not a hard sale type of guy, but listened to what we wanted and fulfilled in every aspect. Probably, the most gratifying trait about Doug is the way that he treated my wife during the time at the dealership and after the fact. He treated her as a customer not just a tag along. He presented himself to her, reach out to shake her hand and the big thing is he listened to her and her wishes as well. He is the first automobile salesman to extend a hand to her and didn't brush her aside like so many other men do. In the past week we purchased the Mercedes Extended Warranty and my wife stopped by the dealership to sign the paperwork and Doug escourted her to the finance department and took very good care to see that everything was complete in the purchase. My wife and I feel like we have a good friend at the dealership and I feel that she can call on Doug anytime to take care of any problem or question that she may have. One last note, The dealership at Grapevine is a brand new location and is fantastic. All of the people go out of their way when you bring your car in. I think anyone would be impressed. Many thanks to Doug. More

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Absolutely the best customer service we've ever experienced. When we are ready to purchase another car, we will DEFINITELY choose Park Place. You're the best. experienced. When we are ready to purchase another car, we will DEFINITELY choose Park Place. You're the best. More

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