Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Doug Ranzer

Overview Reviews (143)

Contact Me

View All Employees

< View All Employees

Doug Ranzer

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

Contact Me

5.0

143 Reviews

Overview Reviews (143)

Dealership Experience

8 yrs

Industry Experience

26 yrs, 4 mos

Languages Spoken

English

5.0

143 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Doug Ranzer

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

143 Reviews of Doug Ranzer

September 03, 2026

Dealership Rating

Employee Rating

Total Transparency when it comes to service work being done on your premium Toyota vehicle. done on your premium Toyota vehicle. More

by Timothy McBride

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 03, 2026 -

Longo Toyota of Prosper responded

We believe that every guest should feel informed and confident about the work being performed on their Toyota. Clear communication, honest recommendations, and keeping you updated every step of the way are all important parts of the service experience we strive to deliver. Make it a great day Timothy and hurry back - Longo Toyota of Prosper

July 24, 2026

Dealership Rating

Employee Rating

Great service from Doug Ranzer! Been going here since 2019!! Wouldn’t go anywhere else. Been going here since 2019!! Wouldn’t go anywhere else. More

by Me

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 24, 2026 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and delighted knowing Doug takes wonderful care of you and your auto care needs. Have a great weekend - Team Longo Toyota of Prosper Service.

May 07, 2026

Dealership Rating

Employee Rating

In the eight years of going to Longo Toyota in Prosper, the service has been great! the service has been great! More

by afcall

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 07, 2026 -

Longo Toyota of Prosper responded

Eight years of loyalty means the world to us! Thank you for continuing to trust us with your vehicle needs. We’re so happy to hear you’ve consistently had great service experiences at Longo Toyota of Prosper and with Doug!

April 25, 2026

Dealership Rating

Employee Rating

My go to dealership for great service and excellent customer care. The new service guest area is amazing that provides its customers with a relaxing and enjoyable experience. customer care. The new service guest area is amazing that provides its customers with a relaxing and enjoyable experience. More

by matthewlyleanderson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 27, 2026 -

Longo Toyota of Prosper responded

We’re thrilled to be your go-to dealership for great service and excellent customer care. We’re also glad you’re enjoying the updated service guest area, it’s designed to make your visit as comfortable and relaxing as possible while your vehicle is being taken care of. Longo Toyota of Prosper

April 25, 2026

Dealership Rating

Employee Rating

In for service, they’re always fair, prompt and thorough. Applied discounts though I did not bring a coupon or know of the offers! Applied discounts though I did not bring a coupon or know of the offers! More

by rtdkb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 27, 2026 -

Longo Toyota of Prosper responded

We’re glad to hear our service team continues to be fair, prompt, and thorough when taking care of your vehicle. It’s especially great to know the team proactively applied available discounts for you—that’s the kind of extra attention we always aim to provide so our guests don’t miss out on savings. Longo Toyota of Prosper

April 10, 2026

Dealership Rating

Employee Rating

Had someone else do the official sale but Aaron really stepped in when we weren't getting answers from the other sales person. He was very good at communicating and helping us through the rest of the proc stepped in when we weren't getting answers from the other sales person. He was very good at communicating and helping us through the rest of the process and made the experience so much better More

by Erin

Recommend Dealer

Yes

Other Employees Tagged: Aaron Koronkiewicz, David Wilmoth, Preston Mitchell, Lawrence Caudillo

Apr 10, 2026 -

Longo Toyota of Prosper responded

We’re glad Aaron was able to step in, provide clear communication, and help guide you through the process when it mattered most. Delivering a smooth and supportive experience is very important to us, and it’s great to hear he made such a positive difference. Enjoy what you drive and have an amazing weekend Erin! Longo Toyota of Prosper

March 31, 2026

Dealership Rating

Employee Rating

Longo Toyota of Prosper is my go to dealership for all service and maintenance. Doug is a wonderful service advisor and would not hesitate to recommend this dealership. service and maintenance. Doug is a wonderful service advisor and would not hesitate to recommend this dealership. More

by Sodl8183

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 31, 2026 -

Longo Toyota of Prosper responded

Thank you for your continued trust in Longo Toyota of Prosper! We’re delighted to hear that Doug has provided such excellent service and made your experiences a positive one

March 25, 2026

Dealership Rating

Employee Rating

The auto shop provided exceptional service with courteous staff from beginning to end, ensuring a seamless maintenance experience. staff from beginning to end, ensuring a seamless maintenance experience. More

by alermz

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrea Garcia

Mar 25, 2026 -

Longo Toyota of Prosper responded

Your kind words about our service mean a lot. It’s great to hear that our team made your maintenance experience smooth and positive from start to finish - Team Longo

March 24, 2026

Dealership Rating

Employee Rating

Service Rep Doug was so pleasant and wait time was not long. I am very happy with Longo Toyota’s service team. long. I am very happy with Longo Toyota’s service team. More

by Deb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 24, 2026 -

Longo Toyota of Prosper responded

Thank you for your kind words! We’re so glad to hear that Doug provided you with such a pleasant experience and that your wait time was short—that’s exactly the level of service we strive for. Make it a great day and hurry back - Longo Toyota of Prosper

March 24, 2026

Dealership Rating

Employee Rating

Always able to get me in fast. Usually quick and have alternative ms if you can’t wait. Lounge areas nice and comfortable. Should have a recline option. Even if people would fall a Usually quick and have alternative ms if you can’t wait. Lounge areas nice and comfortable. Should have a recline option. Even if people would fall asleep, they could set their timer on their phone for the time they’ve been told. Some people like me have unusual schedules like me. I go to work at 3am. More

by jacquiewas

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 24, 2026 -

Longo Toyota of Prosper responded

Thank you so much for your thoughtful feedback! We’re really glad to hear you’ve had a positive experience with our scheduling, efficiency, and lounge areas—that means a lot to us. We also appreciate your suggestion about adding reclining options. Comfort is important, and we’re always looking for ways to improve the experience for everyone. Your perspective gives us something valuable to consider as we plan future updates. Thanks again for sharing, and we look forward to continuing to serve you! Team Longo