Doug Smith
Doug Smith at Hebert's Town & Country Ford

Doug Smith

Senior Sales Consultant

Hebert's Town & Country Ford

405 Industrial Dr
Minden, LA 71055

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5.0
35 Reviews

Dealership Experience

15 yrs, 7 mos

Industry Experience

16 yrs, 3 mos

Specialties & Trainings

Fully Ford Certified

5.0

35 Reviews

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35 Reviews of Doug Smith

August 24, 2026

Dealership Rating
Employee Rating

They did a great job getting what wanted in my financing. All in all a good job. More

by pintailblind435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert

Aug 24, 2026

Hebert's Town & Country Ford responded

Knowing we could secure the financing you wanted for your Ram 1500 is very rewarding. Your five-star rating and kind words mean a lot to our team.

August 03, 2026

Dealership Rating
Employee Rating

Staff - always courteous, personable, and helpful. Service is great. Communication is clear/easy to understand; More

by wlcrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Hebert's Town & Country Ford responded

We appreciate you highlighting our courteous and helpful team. We’re pleased the service on your Ford Escape went smoothly and our communication was clear. We look forward to assisting with your next service.

July 18, 2026

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excellent clear communication, and process was accomodating, Doug made the process very direct and easy. More

by DG1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 18, 2026

Hebert's Town & Country Ford responded

Thank you for sharing how Doug kept communication clear and the process simple. We’re pleased it felt accommodating and direct for you. Enjoy your new Ford.

July 01, 2026

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Employee Rating

The dealership was amazing and very professional…I would recommend everyone I know to come here More

by dennison3683
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 01, 2026

Hebert's Town & Country Ford responded

Thank you for choosing your new Ford Mustang and for sharing such a strong recommendation. We’re pleased our professional approach made your experience so positive. We look forward to welcoming everyone you send our way.

April 19, 2026

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Previously used Hebert’s Dodge Dealership in Shreveport. They provided Great Customer Service. Was in the market for another truck. Went back to Ford. Went to Hebert’s Ford in Minden. Doug asked me what I w More

by jdgateshb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert, Trent Clifton , Finance Manager

Apr 19, 2026

Hebert's Town & Country Ford responded

Seeing Doug and Chris guide you through customizing your Ford F-250 with no pressure and clear updates at each stage is wonderful. It’s also great to hear the finance manager addressed your extended warranty questions. Thank you for recommending us to friends.

April 15, 2026

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Employee Rating

Service dept is great. Trent is very knowledgeable and helpful. Waiting area clean with a tv. More

by kbware0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Hebert's Town & Country Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2026

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Employee Rating

One of the easiest , fastest car buying experiences my family and I have ever had to date!!! More

by bjrobinson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert

Mar 20, 2026

Hebert's Town & Country Ford responded

We’re delighted your family enjoyed such a quick and straightforward experience purchasing your used Ford Bronco Sport. If there’s anything you need, feel free to reach out to Chris or Doug.

March 16, 2026

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Employee Rating

This is my second truck purchase from this dealership. They’ve always been organized and treated me well. I highly recommend them. More

by rossdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert

Mar 16, 2026

Hebert's Town & Country Ford responded

Thank you for trusting us with your second Ford F-250 purchase. We’re pleased that our organized process and attentive service met your expectations once again. Your recommendation means a lot to our team.

March 13, 2026

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Employee Rating

I really enjoyed the buy experience. All aspects of the process were performed promptly and efficiently. Thanks for the help! More

by jcolvin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Singleton

Mar 13, 2026

Hebert's Town & Country Ford responded

We’re pleased the purchasing process was so prompt and efficient and that our team could help. Thank you for choosing us for your new Ford.

November 21, 2025

Dealership Rating
Employee Rating

Smooth transaction Shout out to Doug and Jody Quality product Relaxed atmosphere Would definitely do business with Heberts Again More

by stumanx2
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert , Jody Garcia

Nov 21, 2025

Hebert's Town & Country Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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