Doug Smith

Great service. Fast, reliable and efficient. They told me what would happen and they kept their promise. Fast, reliable and efficient. They told me what would happen and they kept their promise. More

by poncho1958 Verified Customer Verified Customer

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Took car in for recalls. Service was good but after reading about the model I bought, I paid too much for this vehicle. Hindsight. Doug Smith was rather smart mouth with m Service was good but after reading about the model I bought, I paid too much for this vehicle. Hindsight. Doug Smith was rather smart mouth with me when I told him I needed to think for a couple of days. Chris was great to work with. Windshield washer on passenger side has never worked. Molding on doors constantly slipping off. Clunking under front happening since first few days. Waiting for fix for rear camera recall. More

by madden.nena Verified Customer Verified Customer

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Good and honest people from the Manager to sales, to parts, and service. Every department at Hebert’s Ford in Minden, LA takes care of their customers. parts, and service. Every department at Hebert’s Ford in Minden, LA takes care of their customers. More

by scott.boothe Verified Customer Verified Customer

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They did a great job getting what wanted in my financing. All in all a good job. All in all a good job. More

by pintailblind435 Verified Customer Verified Customer

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Staff - always courteous, personable, and helpful. Service is great. Communication is clear/easy to understand; Service is great. Communication is clear/easy to understand; More

by wlcrider Verified Customer Verified Customer

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excellent clear communication, and process was accomodating, Doug made the process very direct and easy. accomodating, Doug made the process very direct and easy. More

by DG1 Verified Customer Verified Customer

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The dealership was amazing and very professional…I would recommend everyone I know to come here recommend everyone I know to come here More

by dennison3683 Verified Customer Verified Customer

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Previously used Hebert’s Dodge Dealership in Shreveport. They provided Great Customer Service. Was in the market for another truck. Went back to Ford. Went to Hebert’s Ford in Minden. Doug asked me what I w They provided Great Customer Service. Was in the market for another truck. Went back to Ford. Went to Hebert’s Ford in Minden. Doug asked me what I was interested in. I told him I wanted to build a F250 Super Duty to my specifications. We sat down and built the truck I wanted. We then went to Chris Hebert’ to build the truck. Neither one of them tried to pressure me into buying what they had on the lot. They both were extremely helpful to explain the whole process of building what I wanted. They kept me informed on each step as my truck was being built and delivered. When I picked up the truck the Finance Manager asked me a few questions about wanting an extended warranty. He asked which amount of time and mileage that I wanted. He also didn’t try pressure me into anything I didn’t want. They gave me a Great price on the truck. I will and have recommended them to friends of mine. This is due to the Great Customer Service that they have provided me John Gates More

by jdgateshb Verified Customer Verified Customer

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Service dept is great. Trent is very knowledgeable and helpful. Waiting area clean with a tv. Trent is very knowledgeable and helpful. Waiting area clean with a tv. More

by kbware0 Verified Customer Verified Customer

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One of the easiest , fastest car buying experiences my family and I have ever had to date!!! family and I have ever had to date!!! More

by bjrobinson1 Verified Customer Verified Customer

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