They helped me get into a SUV to build my credit for want
I really wanted, a truck.
I really wanted, a truck.
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by DIAMONDDAVE6410PR
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Littlefield
Jul 05, 2023 -
Seguin Chevrolet responded
Hi DIAMONDDAVE6410PR,
Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day!
Sincerely,
Jeremy Sims, General Manager
Muy buena experiencia de compra muy amables muy rápido el
proceso de compra mucha facilidad todos muy Nabirs y cordiales
proceso de compra mucha facilidad todos muy Nabirs y cordiales
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by EVELENERuiz
Verified Customer
Verified Customer
Jul 05, 2023 -
Seguin Chevrolet responded
Hi EVELENERuiz,
Gracias por su amable revisión. Estamos encantados de saber que nuestro equipo fue excelente. Esperamos verte luego! Cuidarse.
Sincerely,
Jeremy Sims, General Manager
Dre was very helpful and easy to talk to in order for us
to make our decision. It was a very good experience.
to make our decision. It was a very good experience.
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by Chrissy
Verified Customer
Verified Customer
Jul 05, 2023 -
Seguin Chevrolet responded
Hi Chrissy,
Thank you for your kind review. We are glad to hear Dre was helpful during your buying experience. We hope to see you on your next visit. Have a great day.
Sincerely,
Jeremy Sims, General Manager
The communication among employees are horrible.
The sales personnel don’t know how to sale. I am very disappointed.
The sales personnel don’t know how to sale. I am very disappointed.
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by MAELENA.MARTINEZ14
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Medina
Seguin Chevrolet is a great dealership.
Our sales representative was very helpful. We received awesome customer service from everyone at Seguin Chevrolet and left with a great vehicle.
Our sales representative was very helpful. We received awesome customer service from everyone at Seguin Chevrolet and left with a great vehicle.
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by ESTRADAARMMANDO07
Verified Customer
Verified Customer
Other Employees Tagged:
AJ Medrano
Mar 20, 2023 -
Seguin Chevrolet responded
Hi ESTRADAARMMANDO07,
We appreciate your 5-star review. We are delighted to hear our team provided you with excellent service. We hope to see you soon. Take care.
Sincerely,
Jeremy Sims, General Manager
Muy bien Exelente muy amables la trola quedó muy bien
claro q regresaría de Nuevo
claro q regresaría de Nuevo
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by JVALENZUELA2103
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ramiro Castillo,
Brian Lopez
, Elihu Amaro, Jennifer Cuellar, Jaime Gallegos, Arnold Guerra, Andy Irizarry, Syble Kline, Michael Littlefield
Mar 08, 2023 -
Seguin Chevrolet responded
Hi JVALENZUELA2103,
Gracias por su amable revisión. Estamos encantados de saber que estuvo satisfecho. Esperamos verte en tu próxima visita. Qué tengas un lindo día.
Sincerely,
Jeremy Sims, General Manager
DRE was an excellent person to do business with.
He understands how to treat customers and very respectful. He helped me purchase two vehicle's in one Saturday morning. Straight to business.
He understands how to treat customers and very respectful. He helped me purchase two vehicle's in one Saturday morning. Straight to business.
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by RAFAELLOZANO1979
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2023 -
Seguin Chevrolet responded
Hi RAFAELLOZANO1979,
Thank you for your kind review. We are delighted to hear Dre was excellent during your car-buying process. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
I had a great experience and felt that every question I
had was answered. I would definitely go back.
had was answered. I would definitely go back.
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by teresa.villarreal83
Other Employees Tagged:
Anthony Hernandez, Joshua Mitchell
Jan 26, 2023 -
Seguin Chevrolet responded
Hi teresa.villarreal83,
Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you on your next visit. Take care.
Sincerely,
Jeremy Sims, General Manager
I felt it was a great experience and I was able to get my
questions answered.
questions answered.
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by teresa.villarreal83
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony Hernandez, Joshua Mitchell
Dec 27, 2022 -
Seguin Chevrolet responded
Hi teresa.villarereal83,
Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
I had an appointment set up with Priscilla Recio at 9:00
am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and
am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and explained to her that I was coming from 150 miles away and the only reason was for that vehicle. When I arrived, Priscilla wasn't there so I was given a different sales person. I told him which vehicle I was interested in and he said he would locate it. About 20 minutes later he came back and told me that he could not find it, then he came back later and said he could not find the keys. Later on about an hour and a half in he told me it had been recalled on Sunday and then he said the vehicle had 5000 miles on it because it was a demo. He proceeded to try to sale me a similar car that was $10,000 higher in price and kept saying we will get the price down. When the final offer was drawn up, the sale price of the vehicle was $5,000 higher than the original vehicle that was advertised as new with 5 miles on it and my trade in offered to me was $7,000 lower than blackbook trade in value and NADA trade in value. It was priced out of my range so all that was accomplished was I drove 300 miles round trip and wasted a whole day and a whole tank of gas. So today the same vehicle is advertised on their website for the same reduced price, typical bait and switch.
Just checked again, 12-17-22, the same vehicle is advertised for the same special price.
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by jlfp
Other Employees Tagged:
Priscilla Recio
Dec 21, 2022 -
Seguin Chevrolet responded
Hi jlfp,
We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.
Sincerely,
Jeremy Sims, General Manager