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Seguin Chevrolet responded

Dear rnlwest70, Thank you for sharing your feedback with us. I’m delighted to hear that you had a great experience with our financing team and that everything was explained clearly while working through the numbers. We truly appreciate your recommendation and your trust in Seguin Chevrolet. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear crafterholley, Thank you for sharing your experience with us and for leaving a 4-star review. I sincerely apologize for the frustration you faced with the instructions and technology in your new vehicle. We understand that push-button and advanced features can feel overwhelming, especially when it’s something new, and I regret that our team did not provide the thorough follow-up you deserved. Your feedback is very important, and I will be addressing this with my staff to ensure we improve how we guide customers through their new vehicles. We want every customer to feel confident and comfortable when driving away from our dealership. Please know that we are always available if you’d like us to schedule additional time to walk you through your vehicle’s features more thoroughly. Thank you again for your honest feedback and for giving us the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Karina.vara99, We’re thrilled to know you had a very good experience with us. Helping you get into your very first brand-new vehicle is something we’re proud to have been a part of, and it means a lot that you chose Seguin Chevrolet for this milestone. We look forward to being here for you throughout your ownership journey and beyond. Congratulations again on your new vehicle, and welcome to the Seguin Chevrolet family! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear hartley.chris, I’m glad to hear your appointment went smoothly and that your salesman was able to assist you promptly. I’m happy we could make the process an easy one for you. We truly appreciate your business and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear hohab2, Thank you for your wonderful 5-star review! I’m glad to hear that you found Seguin Chevrolet to be excellent, proficient, and kind. Lizbeth will be thrilled to know her efforts made such a positive impact on your experience. We appreciate your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear kiara.05, Thank you for your wonderful 5-star review! I’m so glad to hear that everything went smoothly and that you had such a great experience with us. Your recommendation means a lot, and I truly appreciate your kind words about our team. We’re thrilled to know you think we’re awesome! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear bgsikes113, Thank you for your 5-star review! I’m thrilled to hear that Omar provided such an outstanding experience and worked hard to get you into a vehicle that fit your budget. Your strong recommendation means a lot, and I’ll be sure to share your kind words with Omar. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear perales2ten, Thank you for your outstanding 5-star review. I’m so pleased to hear that Jose and Cris went above and beyond to listen to your needs and provide you with the truck of your dreams. Their professionalism, product knowledge, and no-pressure approach truly reflect the level of customer care we strive for at Seguin Chevrolet. Your kind words about their service mean a great deal, and I’ll be sure to share your feedback with them. We greatly appreciate your recommendation and look forward to welcoming your friends and family in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear alizanagallegos1, Thank you for your wonderful 5-star review. I’m glad to hear our team was helpful and patient throughout your experience. Your recommendation means so much to us, and we’ll continue working hard to provide the same level of care to all our customers. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear kyracrosa, I’m happy to hear your experience was easier than expected and that our team provided amazing assistance. Thank you for sharing your positive feedback and for choosing us. Sincerely, Jeremy Sims, General Manager