Duane Carnathan

They always take great care of me and keep Me informed about my car and the time frame about my car and the time frame More

by skinny730 Verified Customer Verified Customer

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I had a much needed detail done. The price was great and the work was excellent. The price was great and the work was excellent. More

by CHILL24 Verified Customer Verified Customer

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The finance guy was dishonest. He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature blo He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature block. I refused this coverage the next day, but now I'm told it will take up to 60 days to refund. I'm very disappointed in this dealership. More

by nonoraider1 Verified Customer Verified Customer

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Service Adviser professional. The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the via The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the viability of the business due to lack of follow-up on the vehicles recalls. Lack of communication on the whys left me to question the management priorities. I understand the challenges of management during this time period but management of customers is utmost priority. More

by treen304 Verified Customer Verified Customer

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Service Manager Alicia, and her Service Advisors Curt Lance and Lindsey are always very helpful with any questions or concerns that I may have. And they do a great job of expediting my Service request. Lance and Lindsey are always very helpful with any questions or concerns that I may have. And they do a great job of expediting my Service request. More

by mr_investor_99 Verified Customer Verified Customer

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Everybody was very professional and extreme helpful. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. More

by scottlaut1976 Verified Customer Verified Customer

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This is the third Pilot I have purchased in a row. Duane has sold them all to me! The sales process was very easy and straight forward. I will come back again. Duane has sold them all to me! The sales process was very easy and straight forward. I will come back again. More

by rich69 Verified Customer Verified Customer

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Fairly pain free buying from Duane and Diehl Honda. Finance was not too pushy with add-ons or warranties. Finance was not too pushy with add-ons or warranties. More

by noahblackert Verified Customer Verified Customer

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They always treats me like family. They communicate very well, and keep me well informed the entire process They communicate very well, and keep me well informed the entire process More

by davidwaikem Verified Customer Verified Customer

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Service was friendly and helpful. A thorough explanation of recommended services was provided with associated costs. The car was ready sooner than expected. A thorough explanation of recommended services was provided with associated costs. The car was ready sooner than expected. More

by duparsons Verified Customer Verified Customer

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