Dustin McVicker | Page 17

Mediocre The salesperson (Heath) was very good and personable. However, I’ve found the Service Department to be somewhat laxidasical. Very friendly and answer The salesperson (Heath) was very good and personable. However, I’ve found the Service Department to be somewhat laxidasical. Very friendly and answer all questions but ask none. Not very courteous or conscientious toward customer relations. Plus, the dealership’s department structure appears to lean toward company convienience as opposed to customer convenience. Example: I’m looking into new tires for my car. I’ve gone to three dealerships where the service department representative was able to pull up several tire manufacturers and give me a complete installation cost amount including a four wheel alignment. Not Mears. I had to get the tire amounts from the Parts Department and the Installation and alignment costs from the Service Department. Very inconvenient for me (the customer) In addition, I had to get and give my Nissan car’s tire size to the Parts Guy. 👎 More

by lllinn0 Verified Customer Verified Customer

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Friendly As soon as you open the door to enter for service work you are greated with a big smile and asked if they can help you. They explain where things are As soon as you open the door to enter for service work you are greated with a big smile and asked if they can help you. They explain where things are in the waiting room. After the work is done they tell you every thing they did. More

by nascarthur Verified Customer Verified Customer

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The best I've experienced Glenn, Derek, Marcus, and Dustin provided a great experience and got us in a brand new Nissan Rogue. This is by far my best car shopping experience! Glenn, Derek, Marcus, and Dustin provided a great experience and got us in a brand new Nissan Rogue. This is by far my best car shopping experience! More

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Oil change i think you need a lot more parking for your customers. Your place is to congested.. Work with salesman at Waikem Nissan. I plan on coming back beca i think you need a lot more parking for your customers. Your place is to congested.. Work with salesman at Waikem Nissan. I plan on coming back because of Heath,Derek and Dustin.Got to know them at Waikem and very very friendly guys. More

by dpalombo Verified Customer Verified Customer

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Sealing the Deal in ease and comfort First, I appreciate the dealership reaching out to me, knowing my lease would soon be up. I appreciated the friendly, welcoming atmosphere by everyone First, I appreciate the dealership reaching out to me, knowing my lease would soon be up. I appreciated the friendly, welcoming atmosphere by everyone while I was there from all the sales people, the sales manager(s), and the receptionist. I felt like I was among friends. More

by tamilhuff Verified Customer Verified Customer

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Glenn was 👍 Had no problems with them had what they said they did and fixed all the things on the car that where needed fixed. And filled the car with a full tank Had no problems with them had what they said they did and fixed all the things on the car that where needed fixed. And filled the car with a full tank of gas ?? 👍 More

by big_b_29 Verified Customer Verified Customer

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Easy friendly I went in not knowing about leasing a vehicle and Glenn and Fred explained in detail everything and Im leasing a 2018 maxima and am loving it everyon I went in not knowing about leasing a vehicle and Glenn and Fred explained in detail everything and Im leasing a 2018 maxima and am loving it everyone we worked with was very nice and imformative I recommended already to 2 of my.clients More

by dhawrysko Verified Customer Verified Customer

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Great experience during a bad time the Dealership was a huge help. My husband and daughter were in a head on collision that totaled our car. My husband was facing corrective surgery sch the Dealership was a huge help. My husband and daughter were in a head on collision that totaled our car. My husband was facing corrective surgery scheduled for later in the week. We needed to buy a car ASAP . I asked my 18 year old daughter to go out and look at cars while I was at work and her dad was unable to go walk around car lots and test drive cars. Mears was the only lot where the salesman took her seriously. Glenn and Marcus spoke to her with respect and gave her information to bring home so my husband could review the cars she had found. When we went in later that evening, they both remembered her name and what cars she looked at. They helped my husband get around the showroom and they stayed late to complete the sale. I am very impressed by the whole experience. I would recommend this dealership to anyone. More

by fourmanns4 Verified Customer Verified Customer

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Great sales service! Awsome people who work there best service we've had from a dealer .They work together and not against each other or pushy..live the car we got . Awsome people who work there best service we've had from a dealer .They work together and not against each other or pushy..live the car we got . More

by kingd5969 Verified Customer Verified Customer

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Best time ever with Glenn!!!!!!!!!!! Bob and I had the best time buying our new car!!!!Glenn was the best and we also liked dustin in finance. We will always use Mears. Bob and I had the best time buying our new car!!!!Glenn was the best and we also liked dustin in finance. We will always use Mears. More

by janm0 Verified Customer Verified Customer

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