Dustin O'Brien

I brought my 2025 Chevrolet Equinox (12,600 miles) to Fowler Chevrolet for a recurring Check Engine Light (code P04FB). Despite this being a warranty issue, the service department cleared the code withou Fowler Chevrolet for a recurring Check Engine Light (code P04FB). Despite this being a warranty issue, the service department cleared the code without providing a real repair. I was told that “GM doesn’t know what to do,” even though proper GM procedures require a TAC case and relevant diagnostics. They referenced the wrong bulletin (PIP6059B), did not follow the correct diagnostic steps for P04FB, and sent me home with the same issue. The CEL came back immediately. This has already required multiple visits with no resolution. For a brand-new vehicle under full warranty, this level of support is disappointing. Based on my experience, I cannot recommend Fowler Chevrolet’s service department for warranty repairs. More

Report | Print

The most customer driven service department in town. I have never seen any business handle a mistake so well. When things don't go quite right they own it and then make it right with zero hassle. Honest I have never seen any business handle a mistake so well. When things don't go quite right they own it and then make it right with zero hassle. Honesty on an unmatched level in the industry. More

Report | Print