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Dylan Drews
Dylan Drews at Sid Dillon Buick GMC - Fremont

Dylan Drews

Service Advisor

Sid Dillon Buick GMC - Fremont

2420 E 23rd St
Fremont, NE 68025

4.7
14 Reviews
4.7

14 Reviews

Write a Review

14 Reviews of Dylan Drews

July 11, 2026

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Came and picked up my vehicle for a warranty claim & resolved the issue. Above and beyond customer experience. More

by cweyhrich
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Recommend Dealer
Yes
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Jul 11, 2026

Sid Dillon Buick GMC - Fremont responded

It’s great to hear that Dylan exceeded your expectations while handling your GMC warranty claim. We’re glad the issue was resolved promptly and that the pickup service was smooth. Thank you for sharing your experience.

July 03, 2026

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Excellent service. Friendly environment and atmosphere. Service provider did an excellent job and explained anything needed. More

by turner634
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore, Trevor Macaluso

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Jul 03, 2026

Sid Dillon Buick GMC - Fremont responded

We’re thrilled that Rick made your visit comfortable and informative. It’s great to know the atmosphere felt welcoming while your Buick Envision service details were clearly explained. Thank you for trusting us, and we look forward to your next visit.

July 03, 2026

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The attempted upselling at the service department is borderline fraudulent. Absent warranty work, I won’t take there any more. More

by rholsten
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Workmanship
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Recommend Dealer
No
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Jul 09, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 25, 2026

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Great people. Great communication. Excellent service. Good good good fantastic service. Excellent. Happy people. Etc. More

by hfranzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore, Trevor Macaluso

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Jun 25, 2026

Sid Dillon Buick GMC - Fremont responded

We’re delighted our team delivered clear communication and exceptional service for your BMW 320. Thank you for your kind feedback, and we look forward to assisting you again.

June 03, 2026

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Great service, informative, Loved the mechanics shared video of the inspection. Never seen anything like it. More

by gcbbclrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore, Trevor Macaluso

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Jun 04, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for recognizing how the video inspection overview offered a fresh look at our service process. We appreciate you trusting our team with your Buick Enclave maintenance and sharing your feedback.

May 30, 2026

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Everyone is very friendly and customer focused. It’s a pleasure doing business with Sid Dillon GMC. More

by cavno1
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Recommend Dealer
Yes
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May 30, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for highlighting how attentive our team was during your GMC Canyon service. Dylan and everyone here enjoyed ensuring your experience was a pleasure. We appreciate your trust and look forward to assisting you again.

May 23, 2026

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Employee Rating

Service department has always done us a Great job. We have purchased our last 4 vehicles, (3) new here at Sid Dillions in Fremont. More

by JERRYABRAHAMSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sara Sajevic, Rocky Fleming, Jeff Beckman

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May 23, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for trusting us with your Mazda CX-5 service and for choosing us for your last four vehicle purchases. We’re delighted our service department continues to meet your expectations and we look forward to welcoming you back.

May 20, 2026

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My Mazda needed an oil change so I made the reservation onine, arrived about 15 minutes early and they had everything done early. The whole process was easy. More

by dcparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore, Trevor Macaluso

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May 20, 2026

Sid Dillon Buick GMC - Fremont responded

It’s great to know the online reservation and early oil change on your Mazda CX-50 saved you time. We appreciate you highlighting how effortless the visit felt. We look forward to assisting you with future service needs.

May 18, 2026

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Always friendly, professional, and knowledgeable. They treat their customers right and usually have loaner cars available if needed. More

by m.r.benjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore

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May 18, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for your five-star review. We’re glad our friendly, professional team treated you right and provided a loaner GMC Canyon when you needed one. We look forward to serving you again.

May 04, 2026

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Employee Rating

Very understanding and cooperative with concerns on my vehicle. Also thorough in explaining what was completed on the vehicle. More

by kaboehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rohwer, Tyler Moore, Trevor Macaluso, Dave Bates, Justin Muller

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May 04, 2026

Sid Dillon Buick GMC - Fremont responded

Thank you for sharing your experience. We’re glad our team took the time to address your concerns and explain the work performed on your Chrysler. We look forward to assisting you again.

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