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Dylan Sutton

Overview Reviews (51) Inventory (89)

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Dylan Sutton

Dylan Sutton | Page 3

Service Advisor

Land Rover Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.9

51 Reviews

Overview Reviews (51) Inventory (89)

Dealership Experience

3 yrs, 11 mos

Industry Experience

6 yrs, 4 mos

4.9

51 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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51 Reviews of Dylan Sutton

October 03, 2025

Dealership Rating

Employee Rating

Best around! Happy with our service and attention to detail each time. Easy to work with. Happy with our service and attention to detail each time. Easy to work with. More

by NA13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Graf, Corey Hughes, Austin Bice, Eric Kraus, Alex Campbell, Devin Shawbell, Austin Ash

Oct 08, 2025 -

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 17, 2025

Dealership Rating

Employee Rating

Dylan was a pleasure to work with. He was incredibly helpful and informative with regards to my service. He was incredibly helpful and informative with regards to my service. More

by EHAY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2025 -

Land Rover Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 14, 2025

Dealership Rating

Employee Rating

Great communication with Dylan! Only complaint I would have is the automated calling system they have isn’t great. Only complaint I would have is the automated calling system they have isn’t great. More

by Isaak Shetler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2025 -

Land Rover Akron responded

We appreciate your feedback and are eager to better your return experience.

September 10, 2025

Dealership Rating

Employee Rating

Good job well done. got the job done quick a little expensive on labor charges though.thanks got the job done quick a little expensive on labor charges though.thanks More

by coryminer72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2025 -

Land Rover Akron responded

Thank you for taking the time to provide us with this feedback.

August 31, 2025

Dealership Rating

Employee Rating

Very pleased. Very efficient provided a loaner. Kept me updated. Easy to pay. Great experience Very efficient provided a loaner. Kept me updated. Easy to pay. Great experience More

by BADFOOSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 10, 2025 -

Land Rover Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2025

Dealership Rating

Employee Rating

Courteous and informative about service costs … always accommodating with a loaner vehicle.,. always provide me back with a very clean vehicle. accommodating with a loaner vehicle.,. always provide me back with a very clean vehicle. More

by msirpilla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 27, 2025 -

Land Rover Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2025

Dealership Rating

Employee Rating

Everyone was very helpful and thorough in explaining my repair options. They even brought my car out to my house when it was finished saving me 1 1/2 hours! repair options. They even brought my car out to my house when it was finished saving me 1 1/2 hours! More

by HHILL76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frances Harris, Austin Ash

Aug 21, 2025 -

Land Rover Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2025

Dealership Rating

Employee Rating

Happy with the service. Very professional and great customer service The new owner is doing a great job Very professional and great customer service The new owner is doing a great job More

by rmlewis634

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Graf, Corey Hughes , Amanda Hessick

Aug 19, 2025 -

Land Rover Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 26, 2025

Dealership Rating

Employee Rating

Great Service treat customers with much respect get your car back to you fast and always find the problem. car back to you fast and always find the problem. More

by dgolden0710

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Graf

Jul 29, 2025 -

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2025

Dealership Rating

Employee Rating

The best customer service and positive attitude. Makes you feel welcomed and appreciated as a returning customer. I will never go anywhere else for a car purchase or service A+ Makes you feel welcomed and appreciated as a returning customer. I will never go anywhere else for a car purchase or service A+ More

by MSKAYE2008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 24, 2025 -

Land Rover Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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