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Dylan Sutton
Dylan Sutton at Land Rover Akron

Dylan Sutton

Service Advisor

Land Rover Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.9
34 Reviews

Dealership Experience

3 yrs

Industry Experience

5 yrs, 5 mos

4.9

34 Reviews

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34 Reviews of Dylan Sutton

October 20, 2025

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Employee Rating

I really enjoyed working with Dylan. He was extremely helpful. I think the best part was is his communication and I knew what was going on. I will definitely have my Land Rover service b More

by DABEACH00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 17, 2025

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Employee Rating

Dylan’s great about explaining everything that’s being done to your car. Very personable More

by Sunfieldarabian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Land Rover Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2025

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The service representative was very kind and responsive. I’m happy with the service however it took a little longer than I expected.. More

by JZEMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Corey Hughes, Austin Bice, Eric Kraus, Alex Campbell, Devin Shawbell, Austin Ash

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Oct 16, 2025

Land Rover Akron responded

We appreciate your feedback and are eager to better your return experience.

October 03, 2025

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Employee Rating

Best around! Happy with our service and attention to detail each time. Easy to work with. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Corey Hughes, Austin Bice, Eric Kraus, Alex Campbell, Devin Shawbell, Austin Ash

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Oct 08, 2025

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 17, 2025

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Employee Rating

Dylan was a pleasure to work with. He was incredibly helpful and informative with regards to my service. More

by EHAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Land Rover Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 14, 2025

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Employee Rating

Great communication with Dylan! Only complaint I would have is the automated calling system they have isn’t great. More

by Isaak Shetler
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Land Rover Akron responded

We appreciate your feedback and are eager to better your return experience.

September 10, 2025

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Good job well done. got the job done quick a little expensive on labor charges though.thanks More

by coryminer72
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Recommend Dealer
Yes
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Sep 18, 2025

Land Rover Akron responded

Thank you for taking the time to provide us with this feedback.

August 31, 2025

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Very pleased. Very efficient provided a loaner. Kept me updated. Easy to pay. Great experience More

by BADFOOSE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Land Rover Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2025

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Employee Rating

Courteous and informative about service costs … always accommodating with a loaner vehicle.,. always provide me back with a very clean vehicle. More

by msirpilla
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Land Rover Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2025

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Employee Rating

Everyone was very helpful and thorough in explaining my repair options. They even brought my car out to my house when it was finished saving me 1 1/2 hours! More

by HHILL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frances Harris, Austin Ash

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Aug 21, 2025

Land Rover Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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