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Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma

Dylan Yavorsky | Page 10

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
401 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Customer focused

4.8

401 Reviews

Write a Review

401 Reviews of Dylan Yavorsky

February 24, 2026

Dealership Rating
Employee Rating

My recall got fixed but they put a dent in my passenger door and there wasn’t anyone there to fix it. More

by Bredmond5902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 28, 2026

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 20, 2026

Dealership Rating
Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens , Allan Pena

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Feb 20, 2026

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 20, 2026

Dealership Rating
Employee Rating

Every time I step foot in the dealership, I am greeted and helped immediately. It's always very fast and stress-free. More

by cal_pacino
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 20, 2026

Ken Ganley Ford Parma responded

It’s fantastic to hear Dylan and the team have been greeting you right away and handling your needs so efficiently. We’re happy that every visit for Ford service has been smooth and stress free. Thanks for your continued trust and feedback.

Feb 21, 2026

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 19, 2026

Dealership Rating
Employee Rating

Excellent from drop off to pickup My car was treated the way I would had the weather had been better. Tires are what I expected them to be. Came back clean More

by kathleenliptak
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 19, 2026

Ken Ganley Ford Parma responded

Hello, we’re delighted the drop off to pickup went smoothly and that the tire service met your expectations. We’re also glad your Ford Edge returned clean and well cared for. If you need anything else, let us know.

February 18, 2026

Dealership Rating
Employee Rating

Great service, very polite staff. They diagnosed accurately and sold us new tires for a great price. Also wasn't expecting a car wash but that was a pleasant surprise. More

by Daniellindsey29807
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 18, 2026

Ken Ganley Ford Parma responded

We appreciate you sharing your experience with your Ford Edge service. We’re glad Dylan and the team provided accurate diagnostics, competitive tire pricing, and a surprise car wash. We look forward to helping keep your Edge in great shape on your next visit.

February 17, 2026

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Employee Rating

Dylan was my advisor and he was amazing! Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an More

by Aebeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens , Allan Pena

Report | Print
Feb 17, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan provided transparent updates and managed to fit your Ford in without an appointment. We appreciate you highlighting his honesty and clear communication. Thank you for recommending him to your friends and family.

February 17, 2026

Dealership Rating
Employee Rating

Very friendly Very friendly,and polite and everyone explained things to me in detail Very friendly,and polite and everyone explained things to me in detail and they didn't take long More

by price.jim6294
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 17, 2026

Ken Ganley Ford Parma responded

Thanks for sharing your experience with our Ford EcoSport service. We’re delighted our team was friendly, explained everything clearly, and completed the work without delay.

February 16, 2026

Dealership Rating
Employee Rating

Very easy to get my vehicle in and service Great staff great advisors Definitely coming back More

by 317pmcdanieljr
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 17, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear scheduling your Ford service was easy and that Dylan and our advisors took great care of you. Thank you for sharing this feedback. We look forward to your next visit.

Feb 19, 2026

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2026

Dealership Rating
Employee Rating

Service is good but the surcharge on my credit card without telling me is stealing money from me More

by ayed00623
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 18, 2026

Ken Ganley Ford Parma responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 15, 2026

Dealership Rating
Employee Rating

Communication was the absolute worst then I notified the service manager which I should have had to do via email. More

by PennyP
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 18, 2026

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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