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Dylan Yavorsky

Overview Reviews (385) Inventory (235)

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Dylan Yavorsky

Dylan Yavorsky | Page 3

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

385 Reviews

Overview Reviews (385) Inventory (235)

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Customer focused

4.8

385 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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385 Reviews of Dylan Yavorsky

May 02, 2026

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Employee Rating

This is hands down the best dealership in town. I wouldn’t think of going anywhere else. The service manager has one of the best beards I have ever seen!! I wouldn’t think of going anywhere else. The service manager has one of the best beards I have ever seen!! More

by Mary Watson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk

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May 02, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled to be your preferred choice in town and glad our service manager’s beard made such an impression. Thanks for sharing your experience, and we look forward to serving you again.

May 02, 2026

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Employee Rating

Dylan was great. The whole group help make my warranty work convenient. (15 words required) The whole group help make my warranty work convenient. (15 words required) More

by Dealer good survey software bad

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 02, 2026 -

Ken Ganley Ford Parma responded

Thank you for your 5-star feedback on Dylan and team handling your Ford warranty service.

May 01, 2026

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Employee Rating

It took some time to get it all together but in the end everything went well. Dylan was great. Jeremy was great. Thank you. everything went well. Dylan was great. Jeremy was great. Thank you. More

by P.matt3232

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 01, 2026 -

Ken Ganley Ford Parma responded

We’re glad everything came together in the end and appreciate your understanding during the process. Dylan was pleased to assist with your F-150 service. Thank you for trusting us with your Ford.

April 30, 2026

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Employee Rating

got ripped off on diagnostic charges you guys lied over and over again won't come back and over again won't come back More

by jezebelle1226

Verified Customer

Recommend Dealer

Other Employees Tagged: Dylan Yavorsky

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May 04, 2026 -

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 27, 2026

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Always fits me in the schedule and keeps me updated with everything. Communication is amazing and he is such a nice person as well everything. Communication is amazing and he is such a nice person as well More

by Aebeid

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Apr 27, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan could accommodate your appointments and keep you informed throughout your Ford service. Thank you for highlighting his clear communication and friendly approach.

April 27, 2026

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Employee Rating

Dylan reached out personally on more than one occasion to update and inform me about the status of my vehicle. He went above and beyond to make sure everything went well. Also, the delivery service with the update and inform me about the status of my vehicle. He went above and beyond to make sure everything went well. Also, the delivery service with the loaner vehicle is super helpful, as I work full time. Courtney was also very nice and easy to work with! More

by NICOLEWISE13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Apr 27, 2026 -

Ken Ganley Ford Parma responded

We’re glad Dylan kept you informed during your Ford Expedition Max service and that our loaner delivery service fit your work schedule. Thank you for the kind feedback. We look forward to serving you again.

April 26, 2026

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Employee Rating

They were great… my car is running fine. . thank u for the work provided to my car . thank u for the work provided to my car More

by Mestela1111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

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Apr 26, 2026 -

Ken Ganley Ford Parma responded

Hi there, we’re thrilled your Ford EcoSport is running smoothly after our service. Thank you for trusting our team with your vehicle, and feel free to reach out anytime.

April 25, 2026

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Employee Rating

Keep up the great job. I wish Ford would do a better job of stocking touch up paint. I wish Ford would do a better job of stocking touch up paint. More

by dzubricky74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Apr 27, 2026 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. Dylan and our team appreciate your business and hope to see you again soon!

April 24, 2026

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Employee Rating

They do a good job. Courteous and professional. The staff were prompt. The coffee machine is the best. Courteous and professional. The staff were prompt. The coffee machine is the best. More

by Daria

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Apr 24, 2026 -

Ken Ganley Ford Parma responded

Thanks for the five-star review of your Ford Bronco service. We’re glad our team was courteous, professional, and prompt, and that you enjoyed the coffee. Dylan will be happy to hear your feedback.

April 23, 2026

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Employee Rating

Exelent service. People here go above and beyond to make customers experience more enjoyable and worry free. Allan was very fun talking to while I was waiting for my People here go above and beyond to make customers experience more enjoyable and worry free. Allan was very fun talking to while I was waiting for my car to be washed and delivered up front for me to pick up. More

by Vskubyak

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou , Allan Pena

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Apr 23, 2026 -

Ken Ganley Ford Parma responded

It’s great to know our team made your visit enjoyable and worry free while servicing your Ford. Allan enjoyed chatting with you as your Ford was washed and prepared for pickup. We appreciate your five-star feedback and look forward to your next visit.

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