EDUARD S NAE | Page 4

Major lack of communication! Incompetent sales person! Have never dealt with such poor service like this before from a dealership! Excited to buy a car but sadly the process was Incompetent sales person! Have never dealt with such poor service like this before from a dealership! Excited to buy a car but sadly the process was horrific, left with no car and the owner should be made aware of these problems! More

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The customer service experience was exceptional. Anthony made extremely easy as sometimes buying a car can be stressful but I did not feel that way at all. Anthony made extremely easy as sometimes buying a car can be stressful but I did not feel that way at all. More

by GRILO74 Verified Customer Verified Customer

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After purchasing a vehicle from them, I can CONFIDENTLY say to stay far away from this dealership. This all started on Father’s Day when I went to look at a car I saw online. Came in and took a look and say to stay far away from this dealership. This all started on Father’s Day when I went to look at a car I saw online. Came in and took a look and told Mike Pimental if I was interested I would back on my day off and purchase. I decided I wanted to purchase, so I called Mike on Monday and told him to run the numbers and send me a credit application to get the process started. Sent him my information and he promptly ran my credit, multiple times mind you. Touched base again on Tuesday and got some form of numbers, told him to get me within a certain range and we have a deal. Went in on my day off which was Juneteenth and signed for close to what I originally was quoted. All sounds good right? Well that’s not where it stops. Figuring it was Juneteenth and banks were presumably closed, which they weren’t, I didn’t think twice when the finance person asked me to come back Friday or Saturday to fill out some registration paperwork. Saturday came and I arrived at the dealership early to get what I thought was registration paperwork done when Mike came and asked me if I could forward him my last paystub and 2 years of my W2’s because they didn’t have them. Immediately felt off. Then come to find out, it wasn’t for registration purposes, I was told the bank didn’t approve me, so they ran my credit again and only 2 banks did. The interest rate increased by 7 points and that was my only option. So then what did I sign for on Thursday?? If the bank didn’t approve me, where did you get the numbers for my monthly payment and interest rate from??? SCAMMERS SCAMMERS SCAMMERS. Stay far away from this place if you have any clue how they do business and shady deals. I’ve contacted an attorney and filed a complaint with the BBB. These people take advantage and think no one will notice, wrong person to try that with Mike. More

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Jose Ribera was superb for working for me in getting my son into the Outlander SUV and also to Prestige for making it happen son into the Outlander SUV and also to Prestige for making it happen More

by dgfregeolle Verified Customer Verified Customer

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This was a wonderful place. Everything was very clean and. I was helped Right away Victor was great. He helped me find my vehicle right away and made it very smooth.. Very kind Everything was very clean and. I was helped Right away Victor was great. He helped me find my vehicle right away and made it very smooth.. Very kind man. Will be telling my friends about prestige for sure. Thank you More

by tnbeale1 Verified Customer Verified Customer

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Jose Ribera, the DealerRater Certified Employee has been very supportive. He made the transition of a new vehicle easy. He was very friendly to my daughter and I. He respected my needs of a vehicle and woul very supportive. He made the transition of a new vehicle easy. He was very friendly to my daughter and I. He respected my needs of a vehicle and would without a doubt highly recommend him to others, as well as the accounting and service departments. I am grateful that Jose reached out to me when I came for service for my 2021 Mitsubishi. I followed up with him and I’m very excited to be able to drive home in an amazing new 2025 Eclipse Cross. Thank you kindly for the patience and making the purchase happen. More

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The dealership is very well kept and the people here are amazing. Make you feel at home when you are there. Would recommend this dealership to everyone looking for a car. amazing. Make you feel at home when you are there. Would recommend this dealership to everyone looking for a car. More

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Jose Rivera at Prestige made my purchasing experience wonderful. Very attentive, tries his best to get you the best deal possible, and is very thorough with everything he did. I did not feel pressured to wonderful. Very attentive, tries his best to get you the best deal possible, and is very thorough with everything he did. I did not feel pressured to purchase my vehicle at all. I am very impressed and would recommend anyone to talk with Jose for any future car purchasing needs. More

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Great experience easy to work with overall just a great experience would recommend to friends and family José made it quick and easy Great atmosphere!! experience would recommend to friends and family José made it quick and easy Great atmosphere!! More

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The dealership was clean, had many choices of new and used vehicles, but most importantly Jose was amazing. He listened to us, evaluated our options and accommodated us promptly! Five-Star service! used vehicles, but most importantly Jose was amazing. He listened to us, evaluated our options and accommodated us promptly! Five-Star service! More

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