Ed Borgna

Caught in many lies Not the most honest car dealership, if you go there make sure you know the facts, and make sure that you see the vehicle that you want, if you don't b Not the most honest car dealership, if you go there make sure you know the facts, and make sure that you see the vehicle that you want, if you don't be warned, you might get something that you don't want. recommend you do not deal with this dealership. More

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Abusive My mother bought a new 2015 ?army car from Ed Borgna on 3/13/15. She traded in her 2012 Camry. On the way home, she found the steering wheel and the g My mother bought a new 2015 ?army car from Ed Borgna on 3/13/15. She traded in her 2012 Camry. On the way home, she found the steering wheel and the gas pedal hard to handle and she informed Mr. Borgna od this upon arrival to her home in Calistoga. He told her to drive for few days - "to see how she feels", as she felt the same, she drove back to the dealership, asking to replace the vehicle with another that she drove on the lot and found easier to handle. Instead, she was sent to the mechanic, who inspected the car and found nothing wrong, He did say that the car she found easier to drive had a different make tires, at which point I called the salesperson and asked him if they could just swap out the tires. He said he'd take care of it. He did nothing of the sort. On Saturday, 3/21/15, the 1st time a manager was available, my mother went to see him. He told her that if he helped her, they would not make any money and when a friend called on my other's behalf because she was distraught and crying.the friend characterized the manager as not only not helpful, but downright nasty. Manager was Marty Vendrick. He said that the only way she was getting a new car was for her to forfeit the sales tax and registration fee, which amounts to over $3K. my mother is driving the car on one lane winding country roads, with a steering wheel she can barely handle. She is 80 years old. A shame on this dealership!!! More

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I had a great experience shopping for my new Prius. I made three separate trips to test drive both the Prius and Hybrid Camry. Both Jim and Ed were very friendly and not pushy - offering facts but not t made three separate trips to test drive both the Prius and Hybrid Camry. Both Jim and Ed were very friendly and not pushy - offering facts but not trying to sell me right away. I appreciated having the time to sit and feel comfortable with my decision. After the purchase Andrew was fantastic going over the features of the car. To my delight I had more than I was expecting. Overall, this was one of the easiest car purchases I've ever made. Thanks so much! More

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