Ed Derleth
Ed Derleth at Eau Claire Nissan

Ed Derleth | Page 3

Service Manager

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.6
116 Reviews
4.6

116 Reviews

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116 Reviews of Ed Derleth

February 20, 2026

Dealership Rating
Employee Rating

Fast and courteous staff. Everyone is always so kind. Service is quick and efficient. I would recommend Eau Claire Nissan to anyone looking for repairs in their vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung , Brian Johnson

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our fast and courteous staff. Your recommendation means a lot to us. We look forward to serving you again at Eau Claire Nissan!

February 19, 2026

Dealership Rating
Employee Rating

I love this dealership. ..even though I don't always have an appointment for service, they are always able to fit me in...Everybody who works at the dealership is friendly. I More

by mhassmann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung , John and Brian

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you love your car and appreciate our team's ability to accommodate you. Our friendly staff is always here to help, and we look forward to serving you again in the future!

February 18, 2026

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Everyone was very friendly. While waiting for the service to be done, I went to the waiting area. It was very well stocked with beverages and snacks. The TV screen kept me updat More

by BEYREIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Oct 02, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed our friendly service and well-stocked waiting area. Keeping you informed and comfortable is our priority. We appreciate your feedback and look forward to serving you again!

January 30, 2026

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Employee Rating

The staff is friendly. I was greeted immediately upon arrival. I was given an approximate time for service, and directed to the waiting room. The facility is neat and clean More

by pammykay54
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Feb 05, 2026

Eau Claire Nissan responded

Thank you for your glowing review! Our team takes great pride in providing excellent service and maintaining a clean facility. We're glad you had a positive experience! 🌟

December 14, 2025

Dealership Rating
Employee Rating

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly Hartung

Dec 17, 2025

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

December 12, 2025

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Service department is thorough, efficient , and friendly. A little pricey. Merry Christmas everyone. And a happy New Year. More

by fenner066
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 17, 2025

Eau Claire Nissan responded

Thank you for your kind words! We are committed to providing top-notch services and creating a positive experience for our customers. Happy holidays and cheers to a great New Year!

November 30, 2025

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Nice selection of vehicles. Sales, service, and management personnel were engaged and helpful to our needs. More

by waynes3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Canziani, Ryan Miley

Dec 02, 2025

Eau Claire Nissan responded

Thank you for your kind words! We take pride in our selection of vehicles and strive to provide excellent sales, service, and management support. We're glad we could meet your needs. Come back and see us again!

November 22, 2025

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They were very knowledgeable and able to explain what my car did need and did not need. along with telling me the reasoning behind it. They took the time to answer my questions. They were great to deal wi More

by jenham1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Hartung

Nov 25, 2025

Eau Claire Nissan responded

Thank you for sharing your experience! We pride ourselves on providing knowledgeable and transparent service. Our team is always happy to answer any questions and provide the best recommendations for your car's needs. It was a pleasure doing business with you.

October 30, 2025

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Employee Rating

Kelly is very informative and a great communicator. ..she was very polite and kept me informed during the whole oil change More

by mhassmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Nov 05, 2025

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

October 09, 2025

Dealership Rating
Employee Rating

Prompt attention to issue. Staff knowledgeable, friendly, helpful. clean and inviting wait area. Timely. Provides clear, concise information about issues. More

by AARAFBEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Eau Claire Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made a positive impact and that you enjoyed our clean and inviting space. Your satisfaction is our priority, and we look forward to serving you again soon!

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