Ed Derleth
Ed Derleth at Eau Claire Nissan

Ed Derleth | Page 5

Service Manager

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.6
108 Reviews
4.6

108 Reviews

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108 Reviews of Ed Derleth

February 24, 2025

Dealership Rating
Employee Rating

I have never been treated so poorly by a dealership! ECN never ever ever again! More

by iblsonsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Feb 28, 2025

Eau Claire Nissan responded

Thank you for taking the time to share your feedback. We feel like we remedied the situation on our end by fixing the issue on the vehicle you purchased. After the fix, you opted to trade out of it and we delivered your new vehicle to you. Please give us a call so we can try to remedy any issues you're having.

February 22, 2025

Dealership Rating
Employee Rating

Always excellent service that is why I keep purchasing vehicles from them! They are thorough, friendly and professional. More

by jdscharr1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Feb 26, 2025

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

February 09, 2025

Dealership Rating
Employee Rating

Very happy with the service I received. I was in for an oil change and was having trouble with my crash sensors. They were able to fix my sensors as well as the oil change and tire rotati More

by bflaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

Feb 13, 2025

Eau Claire Nissan responded

Wow! We’re overjoyed to receive your feedback! It’s customers like you who motivate us to keep improving. Come back and see us soon!

February 06, 2025

Dealership Rating
Employee Rating

Eau Claire Nissan was able to get me in the same day for an unexpected service need. They were able to resolve the problem and the staff there was great to work with. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Feb 11, 2025

Eau Claire Nissan responded

We truly appreciate your positive feedback! It’s wonderful to know we’re meeting your expectations, and we can’t wait to see you again!

January 26, 2025

Dealership Rating
Employee Rating

Kelly was fantastic and the dealer was quick and timely with their help with the car. More

by lepptm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung

Jan 28, 2025

Eau Claire Nissan responded

Thank you for your generous review! We’re thrilled to hear you had a fantastic experience and hope to create more memorable moments for you in the future!

January 19, 2025

Dealership Rating
Employee Rating

Got my oil changed and tires rotated, service was completed quickly and accurately. Thank you! More

by cc47cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung , Laura Nunez

Jan 21, 2025

Eau Claire Nissan responded

Your ONEderful review made our day! We appreciate you taking the time to share your experience and can’t wait to serve you again!

January 19, 2025

Dealership Rating
Employee Rating

Great dealer. Very fair pricing, no pressure. Went to extra effort to find the car I wanted. More

by bjb2ttl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Eau Claire Nissan responded

Wow! We’re overjoyed to receive your feedback! It’s customers like you who motivate us to keep improving. Come back and see us soon!

January 19, 2025

Dealership Rating
Employee Rating

All the people that have worked on my car have have been kind, courteous, and finished things in a timely manner. Which makes my life much easier. Thank you More

by corinnegustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg, Kelly Hartung , Laura Nunez

Jan 21, 2025

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

January 19, 2025

Dealership Rating
Employee Rating

I feel I had exceptional service at Nissan in ec. Brian the mechanic worked tirelessly to work on an issue my car had. Nikki at the desk was very accommodating to all of the service I needed. Ed was More

by cknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg , Tom salesman,Brian mechanic,pat front desk finance,

Jan 21, 2025

Eau Claire Nissan responded

Thank you for your 5-star review! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

January 02, 2025

Dealership Rating
Employee Rating

Had no problems with the staff or service. It says I have to add seven more words. More

by WALTSCHNEIDER
Recommend Dealer
Yes

Other Employees Tagged: Laura Nunez

Jan 04, 2025

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

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