Eddie was great to work with and very friendly. I would
and have recommended him to friends. Additionally the dealership made the entire process as painless as possible.
and have recommended him to friends. Additionally the dealership made the entire process as painless as possible.
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by gch89
Oct 28, 2013 -
Fred Anderson Toyota of Charleston responded
I really appreciate you taking the time to leave feedback for our dealership. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their car search. Our team is committed to helping our customers in any way we can, and Eddie is a perfect example of that commitment. It is a point of pride that we do everything we can to support our customers during their time at our dealership. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Eddie Cooks found the car with all the features we wanted
at another dealership. They went to Savannah to get it, found out it wasn't quite right and had to go to Atlanta to get the perfect car. There was n
at another dealership. They went to Savannah to get it, found out it wasn't quite right and had to go to Atlanta to get the perfect car. There was no back and forth with pricing. The manager came out and stayed with us until the price was right, and Eddie Nuttall in finance, made the actual paperwork quick and easy. No pressure for extended warranties...etc. He offered, but didn't push. Follow through after the sale has been really good.
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by gunnersprius
Other Employees Tagged:
Eddie Nuttall, Randy
Oct 14, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you for writing this positive review about your experience! Our team is committed to offering the best customer service and support in the business, and I’m happy to hear that our goal was reflected through your visit. We aim to provide the excellent service our customers come to expect from any quality dealership. It’s great to hear that Eddie gave you a pleasant experience. If you have any questions about your car or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
An easy and satisfying experience. Would recommend both
Eddie and Danny as people who you could feel comfortable dealing with. Knew what we were looking for and filled our need.
Eddie and Danny as people who you could feel comfortable dealing with. Knew what we were looking for and filled our need.
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by bulabugs
Other Employees Tagged:
Danny Marflake
Sep 30, 2013 -
Fred Anderson Toyota of Charleston responded
Thanks for the great recommendation and review! It is a point of pride that we do everything we can to support our customers during their time at our dealership. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Eddie and Danny gave you a pleasant car-buying experience. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
My Sales experience was wonderful. Eddie has been helpful
beyond the initial sale of my vehicle, and friendly every time I've been back. There were some issues regarding the financing of my vehicle (the only
beyond the initial sale of my vehicle, and friendly every time I've been back. There were some issues regarding the financing of my vehicle (the only fallback), but Eddie was diligent in working that out. He made sure that I was happy with my vehicle, and even checked in on me when I came back for a service repair. It is nice when someone remembers you when coming back into a dealership. It made me feel important, and not like another face in the crowd. It has been a real pleasure to work with him, and I would highly recommend him for any purchase of a future vehicle.
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by kswicegood
Sep 30, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Eddie is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they expect and deserve from any quality dealership. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Each individual was not "pushy" in trying to
force my wife and I to buy a new car. Each individual explained the values and features of the car we were interested in without saying we have to d
force my wife and I to buy a new car. Each individual explained the values and features of the car we were interested in without saying we have to do something right away. Each was very positive in the way they handled their respective jobs. My wife and I felt very comfortable in the whole selling process. In the end, we did purchase a new 2013 Toyota RAV 4 LXE. Very happy and satisfied with how we were treated throughout the entire process.
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by TCFUSC10
Other Employees Tagged:
Eddie Nuttall
Sep 16, 2013 -
Fred Anderson Toyota of Charleston responded
Congratulations on the purchase of your new RAV4! We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that we were able to assist you and your wife with your Toyota purchase. Please don’t hesitate to let us know if you need additional help or have any other questions. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Everyone was very friendly and very helpful and I really
enjoyed working with them. I love my new car. It the second one I have bought from them and I've never had any problems.
enjoyed working with them. I love my new car. It the second one I have bought from them and I've never had any problems.
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by Lcmcneil08
Sep 05, 2013 -
Fred Anderson Toyota of Charleston responded
Congratulations on the purchase of your new car! Thank you for the 5-star review. It’s nice to hear we were able to give you such a great car-shopping experience. Providing customers with a quality shopping experience is one of our top priorities, and we do everything we can to make them feel welcome. I’m glad to know that our team was able to assist you with your car purchase. Please let us know if you have any questions or need anything else. To stay informed on exclusive deals and updates from the dealership, check out our Facebook page and Twitter feed.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Fred Anderson is by far the best dealer I have ever dealt
with. Edwin Hinzman and Eddie Cook sat me down and went step by step on helping me purchase my new car. Most dealerships just want you to buy a car f
with. Edwin Hinzman and Eddie Cook sat me down and went step by step on helping me purchase my new car. Most dealerships just want you to buy a car from them, but Fred Anderson is not like that. They don't pressure you into buying a car which is what I hate about other dealers. I would recommend Fred Anderson to all my friends!
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by reno100
Other Employees Tagged:
Edwin Hinzman
Aug 19, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you so much for sharing your positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. Edwin and Eddie exemplify our commitment to customer service and I’m glad they were able to help you with your purchase. They would be so glad to hear that you enjoyed your visit with them. I’ll be sure to pass along your kind words. Please let us know if you have any questions or need anything else. For exclusive news and deals, check out our Facebook page and Twitter feed for updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Best car buying experience ever! The staff are friendly,
proficient, and were able to meet my needs reasonably, both, financially and expediently. Eddie Cooks was my sales guy and he knew the car that I wan
proficient, and were able to meet my needs reasonably, both, financially and expediently. Eddie Cooks was my sales guy and he knew the car that I wanted inside and out. Robert was patient with me pricewise when it came to re-computing the numbers and getting me the best deal available. As for Bill, he made the financial paperwork process as painless as possible. Good job guys! You will definitely get my business and my recommendation in the future.
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by SkipJohnson
Aug 05, 2013 -
Fred Anderson Toyota of Charleston responded
I really appreciate you leaving such positive feedback about your dealership! I am ecstatic to hear that you were so pleased with the service you received from Eddie, Bill and Robert. Our team is committed to supporting our customers any way we can, and they are great examples of that commitment. Please don’t hesitate to let us know if you need additional help or have any questions. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Eddie Cooks was great! He met us at the parking lot with
an umbrella and greeted me by name. He showed us to the car we were interested in and my wife and I were on a test drive in no time. He really made t
an umbrella and greeted me by name. He showed us to the car we were interested in and my wife and I were on a test drive in no time. He really made the entire experience very pleasant. If you need a good deal on a car go to Fred Anderson Toyota and ask for Eddie Cooks! He can help you with any concerns and/or questions so you will be all smiles as you leave in your new ride! :-)
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by afarr
Aug 05, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our sales team does everything they can to make you feel welcome and supported during your visits. Every team member strives to deliver the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Eddie exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Our doors are always open, so if you need any further assistance with your vehicle, let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
I am glad I came to the dealership and got to work with
Eddie Cooks, Buying a car is pretty scary, but he made me really comfortable, answered all my questions and was really helpful. I wasn't able to ge
Eddie Cooks, Buying a car is pretty scary, but he made me really comfortable, answered all my questions and was really helpful. I wasn't able to get a car because I had some credit issues, but when I get my financial situation straightened out, I will be back to see him.
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by wandy39
Aug 01, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Eddie is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your visit with him. We understand buying a new car can be stressful, so our team is dedicated to giving our customers the best service and support possible. When you resume your car search, we’ll be here to help with anything you need. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com