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South Point Hyundai

Austin, TX

4.3
2,459 Reviews

4610 S Interstate 35

Austin, TX

78745

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2,459 Reviews of South Point Hyundai

November 12, 2026

Friendly service advisor that did not try and sell me unnecessary services. The car was ready on time and returned to me clean. I highly recommend this dealership. More

by p.gregory2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
November 04, 2026

Everyone was so friendly and helpful. Isaiah was excellent at showing me vehicles to meet my needs and request. He was very friendly and informative about each vehicle he showed me. More

by jlstemen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah , Gabriel Frunza
Nov 10, 2026 -

South Point Hyundai responded

Thank you so much for your feedback. I am glad Isaiah was helpful during your visit.

November 03, 2026

Overall experience would rank as average. Service was completed timely for a recall on my 2017 Santa Fe Sport. Wasn’t made to feel like my business was important to them. Issues with loane More

by MDCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Fisher - 5 stars, Carolyn Smith
Nov 10, 2026 -

South Point Hyundai responded

Thank you for your feedback. I do apologize about the service loaner situation. We sometimes run low on options for our service loaners due to business needs.

Nov 11, 2026 -

MDCV responded

Honestly, this response is almost as disappointing as the original experience. I understand that loaner vehicle availability fluctuates based on business needs. That was never the issue I was trying to communicate. I was appreciative of being offered transportation in the first place, and I made several reasonable attempts to find an alternative that better accommodated my needs. What I received instead was repeated dismissal, a lack of transparency, and an experience that left me feeling as though I wasn’t being given an honest answer. I was told multiple times that only Elantras were available. Yet, while physically at your dealership exchanging the loaner (as was requested by the dealership), I watched the customer before me receive a Santa Fe when they were getting their Tuscan serviced. When I asked again about a larger vehicle then and there, I was told there were none. Perhaps there was a legitimate reason that vehicle wasn’t available to me. If so, all it would have taken was an honest explanation. Instead, your response offers a generic explanation about inventory without acknowledging the actual circumstances or the way the situation was handled. I work in the service industry myself, and I understand that not every customer interaction will be perfect. What separates a good service experience from a poor one is how concerns are acknowledged and addressed. Unfortunately, this response does very little to restore my confidence in your dealership. I genuinely regret choosing your location for my vehicle’s warranty service.

October 08, 2026

Chad was great, showed me all the features of the car and even called me to see how I am doing with the new car. More

by Michelle Ewald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Frunza, Clay McClintic
Oct 15, 2026 -

South Point Hyundai responded

Thank you so much for your review. We hope you enjoy your new Hyundai!

October 08, 2026

Clay was great helped me with everything. Showed me all the bells and whistles of the car. More

by Michelle Ewald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Frunza, Clay McClintic
Oct 15, 2026 -

South Point Hyundai responded

Thank you for your review about the dealership and your salesperson Clay. We hope to see you again for service.

October 05, 2026

There was obviously some form of grift or at the least malicious marketing going in an attempt to turn me into a long term patient instead of diagnosing the root cause of the issuse. The $305 diagnosis f More

by Al
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Kenneaster
Oct 05, 2026 -

South Point Hyundai responded

I recommend reaching out to our Service Manager Michael Delgado. I think there is a misundertstanding with your case. We will be happy to go over the estimated repair cost. We understand your frustration and want to be helpful.

October 01, 2026

My sales person Marcel was great and patient with me. He walked me through the whole vehicle. More

by Simonneleal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Far, Marcel Price, Rudy Varela
Oct 05, 2026 -

South Point Hyundai responded

Thank you so much for your review. We are happy Marcel was able to give your a complete walkthrough of your vehicle.

September 24, 2026

Fixed the problem, AI service scheduler gave an appointment date Monday after weekend. However service did not start until Thursday. Should adjust AI scheduler to choose realistic appointment day More

by Ron C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Rached
Sep 25, 2026 -

South Point Hyundai responded

Thank you for your review of our service department. We will take note of our service scheduler. Thank you for your patience on the completion of the service we provided.

September 23, 2026

Southpoint Hyundai Art Liscano was very pleasant to work with He was very knowledgeable about his products and made my experience very easy. Would definitely continue to come to Art to purchase more vehicle More

by Lynda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Liscano
Sep 25, 2026 -

South Point Hyundai responded

Lynda, Glad you had a great experience with Art and we hope you enjoy your new ride. :)

September 14, 2026

We have purchased cars from this dealership for over a decade . Our Sales man has been Shawn Hamze .He has been patient ,knowledgeable ,and helpful through each vehicle over the years . He always goes abo More

by fkweblv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze, Gabriel Frunza
Sep 25, 2026 -

South Point Hyundai responded

Thank you for the review. We are happy you had a wonderful visit and experience with Shawn.

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