Edmund Jones helped out so much today.
He was a great help and put me in the car I really wanted.
He was a great help and put me in the car I really wanted.
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by Tray Tims
Working with Ed Jones long distance has been seamless he
has gone above and beyond. Best experience in buying a new car
has gone above and beyond. Best experience in buying a new car
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by BSTAMM
Ed Jones has treated us( 2 senior citizens)
as his own
parents. He explained all issues of the purchase and various matters with new points on the new car.
Ed was informative’, kind ready to close the t
parents. He explained all issues of the purchase and various matters with new points on the new car.
Ed was informative’, kind ready to close the transaction. He is knowledgeable, kind and has a permanent smile for those he’s with.
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by carolkruse
Ed Jones was wonderful to work with!
He made the process of was very easy and was willing to accommodate our needs.
He made the process of was very easy and was willing to accommodate our needs.
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by jsenase0329
Ed Jones is fun, fantastic, and genuinely kind.
The dealership was transparent and seamless to work with
The dealership was transparent and seamless to work with
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by crvrasich
Dec 18, 2025 -
Woody Buick GMC of Gurnee responded
We appreciate you taking the time to share your experience! Your kind feedback about Ed’s assistance inspires our team to continue delivering exceptional service. Thank you for choosing Woody Buick GMC of Gurnee and we’re always here when you need us!
Poor service department poor management poor sales
department poor ownership partner at gurnee poor overall experience they only care about getting your money then nothing when you complete the sale
department poor ownership partner at gurnee poor overall experience they only care about getting your money then nothing when you complete the sale
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by Riley
Dec 13, 2025 -
Woody Buick GMC of Gurnee responded
Riley, customer satisfaction is our top priority, and we take concerns like yours very seriously. We would like the opportunity to learn more about your experience and address any issues directly. At your convenience, please provide your contact information so our team can reach out and work toward a resolution. We appreciate the chance to make this right.
We had great customer service at Woodys!
Ed Jones did a great job taking care of us.
Ed Jones did a great job taking care of us.
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by steve@stevejanikcabinetry.com
Dec 16, 2025 -
Woody Buick GMC of Gurnee responded
Thank you for giving Ed a huge shout-out, Steve! We pride ourselves on providing the highest quality of service, ensuring that our customers drive away from Woody Buick GMC of Gurnee fully satisfied. Take care and please let us know if you need anything down the road!
Ed was fantastic!
Very apologetic for the wait , was very accommodating and NOT pushy at all which I was concerned about.
Very apologetic for the wait , was very accommodating and NOT pushy at all which I was concerned about.
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by christinamarcu22
Dec 09, 2025 -
Woody Buick GMC of Gurnee responded
Thank you for your wonderful review, Christina! Customer satisfaction is our top priority and we're so proud to hear that Ed delivered an excellent car-buying experience! We look forward to providing you with excellent service again soon!
I had an amazing experience at Gurnee GMC, thanks to Ed
Jones! From start to finish, Ed made the entire process smooth, stress-free, and completely transparent. He took the time to understand what I needed
Jones! From start to finish, Ed made the entire process smooth, stress-free, and completely transparent. He took the time to understand what I needed, answered every question, and never pressured me into anything.
Ed’s professionalism and genuine care really stood out. He went above and beyond to make sure I got the right vehicle at a great price. If you’re looking for a trustworthy, friendly, and knowledgeable salesperson, Ed Jones is the one to see. Highly recommend Gurnee GMC and Ed for your next vehicle!
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by neha.rehman2009
Dec 05, 2025 -
Woody Buick GMC of Gurnee responded
Thank you for your glowing recommendation, Neha! Ed is one of a kind, and his commitment to creating memorable experiences is why we're so proud to have him on our team here at Woody Buick GMC of Gurnee. We look forward to assisting you with all your automotive needs down the road!
Ed Jones was fantastic provided great service was very
helpful and was willing to work with me. Thank you!
helpful and was willing to work with me. Thank you!
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by Bankslatavia3
Dec 02, 2025 -
Woody Buick GMC of Gurnee responded
Thank you for the amazing feedback! We’re so glad to hear that Ed could help make your car-buying experience special. Congratulations on your new Buick!
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12 yrs, 3 mos
