Eduardo Rodriguez

Bought a Genesis GV80 from them and at first everything was great. It had service engine light on down there that they had to fix prior to bringing to me. So since that was taking so long they threw on n was great. It had service engine light on down there that they had to fix prior to bringing to me. So since that was taking so long they threw on new brakes and tires. Which I thought was amazing. The sales guy was top notch and the only person I would deal with again down there. So after everything was fixed they drove the car 2 hours to me. This is where all the issues started. Car was delivered with check engine light on. I mentioned right away and the guy dropping car off said they said you know about this just take it to the local Genesis store to reset it. Ok no biggie hey it has Genesis bumper to bumper warranty. Took me 2 weeks to get the car in because they were booked. Once car got there the Genesis dealership here didn't want to touch it because they said it was work Indy did. Well turns out some of the work was the fuel injectors but now had other issues. I contacted Indy they were saying all the right things but really not meaning a word of them. They were going to contact my local Genesis dealership and get everything figured out. Complete lie to get me off the phone. The car also had no freon. Indy said no problem that shouldn't be my issue. But funny I am the one holding that bill. Indy had quoted me extended warranty during time of purchase with the financial guy saying "hey if you find cheaper call me because i can cut go lower. Hmm so you were going to mark me up otherwise? So the following week while they were doing the initial repairs he calls and says hey i can knock off almost $1200 but at this point I already had bad taste because that means he was over charging me from the beginning. So after my car sat in the local dealership for 2 plus weeks I get it back today and paid the freon and the local guy warranty other work. Indy was going to call and get them to warranty the freon because they should have caught it but once again lip service to get me off the phone. Also they were going to rework up extended warranty quote for me since obviously the car they sent me isn't of quality but once again more lip service to get me off the phone. And to make the comment what do you want me to do now. I wouldn't recommend them to worst enemy. They are why people get bad feeling about used car sales people. The sad part is the sales guys was a class act its everyone else associated with that dealership. More

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