Edward Sanchez | Page 2

Not enough guidence on how to learn how to properly use the vehicle. Information was hard to find and there was no effective steps given. Also the owners manual provided in the vehicle was a joke. 80k vehi the vehicle. Information was hard to find and there was no effective steps given. Also the owners manual provided in the vehicle was a joke. 80k vehicles should have a owners manual the explains everything!! More

by ITAL3GERM7 Verified Customer Verified Customer

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Easiest car buying experience. Dina and Michael did an amazing job explaining features to my wife. Thank you guys. Dina and Michael did an amazing job explaining features to my wife. Thank you guys. More

by lavaughnandrews Verified Customer Verified Customer

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Before purchasing the vehicle we agreed on the tpms sensor to be repaired. Per salesman it was. I came and picked it up. 1 day later sensor light came back up. Took it back they supposedly ordered a se sensor to be repaired. Per salesman it was. I came and picked it up. 1 day later sensor light came back up. Took it back they supposedly ordered a sensor then installed it and now still doing the same thing. Service advisor won’t return my calls or respond to messages. Finance department - they didn’t explain everything properly and made it confusing to add a 3k up charge for warranty. Glad i noticed it and we worked it out. Trade in pay off- called many times to inquire about this and never got a call back even after leaving voicemails. I had to get with my salesperson to inquire about it. I have bought many vehicles in the past and The way young chevrolet conduct business is not good at all. I would not recommend it to anyone. Till today I still have not heard from service and my sensor still not working and it was promised to be repaired before me purchasing it. Very disappointed with this dealership.Pedro(salesman ) is the only one that helped me out the best. More

by omar6627c Verified Customer Verified Customer

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I was beyond impressed! ! I was most impressed with my salesman Frankie!! I give him 10 stars, he is the best salesman I’ve ever dealt with and I’ve bought about 150 brand ! I was most impressed with my salesman Frankie!! I give him 10 stars, he is the best salesman I’ve ever dealt with and I’ve bought about 150 brand new cars in my life!! I try to deal with Sewell, their customer care is second to none, but, Frankie, he was better than anyone at Sewell or any other dealership. Y’all had the Tahoe I was looking for, I wasn’t in the market for a new car, but, got sucked into the Trump Tariff scare tactic!!! I explained this to Frankie, told him I didn’t want to waste his time, or him to waste mine! We test drove and said make it simple Frankie, I’m not sitting here all night and u running to sales managers office every minute, give me bottom dollar on new car, and top dollar on trade in, and I’m in or I’m out! There was no pressure, sales manager Brad came to me said this is it, what do u think, I said well, I’d like a little more for trade in, I know you can’t cut me any slack on new car. I said I’m paying cash for new car, I just have to decided if I want to waste that much cash, Brad said I can get you a good financing rate of %6.6, I laughed and said I’m not financing $45k at %6.6!! He said Mr. Tyson, we are here if your interested, and are grateful for your time if your not, and would be grateful for one shot in the future if your ever in the market again!! I left, I decided on drive hm that I would ask for $700 more on my trade in, floor mats and 2 front windows tinted! I called Frankie, gave him my terms. He said Mr Tyson were closed, can I call you Monday and see if this deal works, I said absolutely!! He obviously called Brad and he accepted my deal!! I told Frankie, I’ll be there Monday, I’m paying cash, the only warranty I want is the standard Clay Cooley warranty, 3 yrs of dent protection, wheel protection, etc……. I don’t want to be in finance managers office more then 5 min, I’m not buying an extended warranty, and I’m not financing!! He said yes sir, I understand!! Brittany was all business, I understood probably frustration from a customer like me, but, it’s just how I do things, she has me sign everything, and off I went!!!! I will only buy cars in the future from Frankie, I just like the way he handled my business, not pushy, no guilt, no pressure, and didn’t waste my time!!! I njoyed the process!!!! Thank you Young Chevrolet!! I literally was almost done with GM, their dealerships have treated me like complete crap the past year, they lie to get you on the lot, they don’t even have the vehicle your their for, BUT, Mr Tyson, we have plenty to choose from, that’s complete bill crap, but, it’s the way Chevy wants their dealerships tan, and I despise it!!! Frankie and young kept my business!!! More

by TYTYSON Verified Customer Verified Customer

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The first contact at the defeat shop was awesome and as well the rest of the team. well the rest of the team. More

by humbertoduron79 Verified Customer Verified Customer

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Young Chevrolet is the best dealership in Dallas. I’ve always get my cars from here. Xavier always comes through. I’ve always get my cars from here. Xavier always comes through. More

by SANDRA_MORALES2013 Verified Customer Verified Customer

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LaVaughn and Frankie were very good to work with. Good guys and hard workers. No surprises when we finalized our deal. Good guys and hard workers. No surprises when we finalized our deal. More

by jsmith@crestps.com Verified Customer Verified Customer

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Daniel went above and beyond taking care of me. He got the step bars and spray in bed liner all done the same day. He even installed floor liners himself while the power was out during the wind sto He got the step bars and spray in bed liner all done the same day. He even installed floor liners himself while the power was out during the wind storm. Totally satisfied with Young Chevrolet. More

by tvondy9 Verified Customer Verified Customer

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Xavier was great as always I will continue to come back young just because of him. It’s a no hassle no sketchy tactics buying process. young just because of him. It’s a no hassle no sketchy tactics buying process. More

by andresmendozapuente Verified Customer Verified Customer

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