Dealership Experience
4 yrs, 8 mos
Industry Experience
4 yrs, 8 mos
155 Reviews
Write a Review155 Reviews of Edwin Jacobs
March 01, 2023
Good price, horrid customer service and damaged property. I called to setup an appointment with a salesperson, Eddie, at 3pm. I texted him to let him know I was running 15 mins late as I hit traffic comin I called to setup an appointment with a salesperson, Eddie, at 3pm. I texted him to let him know I was running 15 mins late as I hit traffic coming from Thornton and he said no problem, he was working with some other people at that time anyways. By 3:19pm he said: “ You almost here? There is a few people wanting the car and I won’t be able to hold it much longer” Got there at 3:25 and had to wait 10 mins to see someone anyways. Liked the car and proceeded with the purchase. Then when it came to the extra warranty and coverage BS, Eddie was the most pushy salesperson I had ever worked with. He spent about 5 mins arguing with me on how I needed GAP insurance and how it’s a mistake if I don’t purchase it until I reminded him that my loan is only $13k on a $30k car. And to cap it all off… the car I traded in had aftermarket wheels and I promised to return with the factory wheels and tires. I followed through exactly when I said I would and he texted me later to say my wheels, which I provided covers and pads for, were stacked by the front door. When I arrived, I noticed most of the pads were not used and the wheel on the bottom was placed face down on the rocks without its pad, with the weight of three other wheels and tires stacked on it. The face of the wheel is now speckled with chips, haven’t bothered to check the rest yet. This was by far the most disappointing car buying experience I’ve been a part of. More
February 26, 2023
From start to finish it was the quickest car buying experience I’ve ever had. I rarely was waiting around for anything. The nice thing is that each salesperson does the whole transaction, so there isn’ experience I’ve ever had. I rarely was waiting around for anything. The nice thing is that each salesperson does the whole transaction, so there isn’t waiting around for finance, etc. It was quick, easy, and painless! The staff was super nice and accommodating. More
February 19, 2023
Eddie was friendly and helpful, offering to put a hold on the car since we were coming from far across town. Transaction was smooth, the car was spotless and, in a first in my experience, the tank was full! the car since we were coming from far across town. Transaction was smooth, the car was spotless and, in a first in my experience, the tank was full! More
February 08, 2023
I have just purchased my 2nd Hyundai Elantra. My original 2021 was totaled and I was worried the payoff was not going to get me anywhere near what I had due to inflation. I called and spoke with My original 2021 was totaled and I was worried the payoff was not going to get me anywhere near what I had due to inflation. I called and spoke with Eddie. I told him what I was looking for and how much I had to work with. Eddie was able to find me the perfect car that checked all my boxes and was even better than I expected. He also didn’t try to get me to spend more than I wanted to. While I was upset that I had to buy a new car, I left completely satisfied. Thanks Eddie! More
Other Employees Tagged: Nic Goulet
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