ElHassan Zayed | Page 2

Completely misled us and lied to us about the promotion being offered. Upon leasing our car with them in May, we only ever looked at the CRV. We asked if the promotional offer of no payments till October a being offered. Upon leasing our car with them in May, we only ever looked at the CRV. We asked if the promotional offer of no payments till October applied to this car and we were told yes, twice. Now, just one month later, I am being told I owe a payment because that offer only applied to the pilot and HRV (I looked nor expressed interest in neither of these cars). We asked multiple times if the offer applied to us and were told yes. I couldn’t feel more misled and this has tainted our whole experience. They also had the wrong car ready for us upon pick up, and I drove off the lot with a non-detailed non-washed car due to their lapse. Our family has gotten cars from this dealership before, and they have lost what could have been lifelong customers because they refused to rectify this situation for us. Very upsetting all around. UPDATE: After working with Trish, she was extremely professional and certainly rectified the situation for me. I still have to comment on the unprofessionalism of Dayshon and Hassan, who would not relay me to the proper person upon calling and refused to help me. I reached out to Trish directly after finding her email on here and she was extremely professional, helpful, and made sure to raise the issue with the appropriate people and made things right. I truly appreciate her for this. I am updating my rating for the dealership and for Trish, but my rating for Dayshon and Hassan stands. More

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wort dealership I have ever encountered. have never left a review before but felt it was necessary with this place. after waiting hours for paperwork to sign for a new lease we noticed the agreed upon lease a review before but felt it was necessary with this place. after waiting hours for paperwork to sign for a new lease we noticed the agreed upon lease price and down payment on the forms were incorrect. they had a monthly payment over $200 more than agreed upon which was sketchy. then they said we owed $500 in taxes and other fees which we already agreed were to be included in down payment. paperwork needed to be re-done. another error evidently occurred and I was called by jonathan in finance to fix this. when asked what he error is and what forms needed to be re-signed he said "I don't know". finally after speaking to managers and other people in the finance department we found out they never filed the paperwork correctly. again we signed the lease documents. we waited 3 weeks for our bill which never came so when trying to find out where it was to avoid any late fees we got the run around. people never respond or call back. we got every excuse there is when trying to reach jonathan: he left early (when he clearly did not) he stepped out, hes busy with another customer, im not allowed to leave my desk and find him, im new here I don't know who he is, I don't know how to transfer a call. now we have been told our bill is past due and we have to pay a late fee even though honda finance has no record of our account. go somewhere else, this place is the epitome of a bad car dealership. they give car dealers a bad name, are shady and have horrible customer service. More

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Alisa Ramnadan is very professional, knowledgeable, and easy to work with. Alisa has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect easy to work with. Alisa has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Alisa has been nothing short of extremely professional and responsive. We arrived at a fair price for the vehicle. I also feel that I got an exceptional value and was offered a high level of customer service. Also, she followed up and called me after I purchased the car to see if I was enjoying my new car and Alisa asked if I had any further questions. I highly recommend going to Alisa Ramnadan if you're in the market for a new car. More

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Mr Zayed was extremely professional and pleasant to deal with, he made the experience very easy. Mr menedez was also very professional and kind, I would recommend this dealer with, he made the experience very easy. Mr menedez was also very professional and kind, I would recommend this dealer More

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Hassan is an Amazing, professional Salesperson. He answered all my questions and guided me through the entire process of leasing. Hassan is very knowledgeable and will use him again. I will definit answered all my questions and guided me through the entire process of leasing. Hassan is very knowledgeable and will use him again. I will definitely recommend him More

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I was very delighted with the professional sales help on getting the pricing for me and my friend. We both leased 2020 Honda Civic Hatchbacks. He had the patience of a saint with us, as we ended up being getting the pricing for me and my friend. We both leased 2020 Honda Civic Hatchbacks. He had the patience of a saint with us, as we ended up being there from 5 p.m. to 8:30 p.m. (not his fault). Although we will not be returning to that dealership when the lease is up, I did appreciate all Hassan did for us. He gets a 5-star rating. I will address the finance manager we had to deal with separately with Corporate in California. More

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Great buying experience!! Highly recommend this team at Huntington Honda. Ask for Hassan for your sales rep. He is great to work with and nice guy too. Huntington Honda. Ask for Hassan for your sales rep. He is great to work with and nice guy too. More

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So helpful! Love my new Car Considering that our new normal is buying a car online I was pretty hesitant when talking to dealerships because I was afraid they would try to nickel Considering that our new normal is buying a car online I was pretty hesitant when talking to dealerships because I was afraid they would try to nickel and dime and hack on all the hidden or extra fee, but they proved me wrong! I worked with Hassan and he was great! He was able to work with everything I was asking for and more. He made it known that he was there for any questions or concerns that I had and I really appreciated that. I always recommend doing a ton of research when you are looking into buying a car (which I did tons of) and not once did he or the financial agent make me feel pressured to buy anything or feel like I'm getting scammed. I definitely recommend Hassan, he kept it real with me and also helped me my beautiful Honda!!! More

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Ethusiastic salesman Hassan will work with you, he was quite knowledgeable to my surprise regarding knowing the cars and the financing process. Always do your research be Hassan will work with you, he was quite knowledgeable to my surprise regarding knowing the cars and the financing process. Always do your research before hand. As a salesperson, being a broker between you the client and the sales manager he does his job really well. Good person to work with. More

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Outstanding Because of Hassan Zayed, I purchased a 2019 Honda Pilot at Huntington Honda. When I first met Hassan I told him that I was not sure when I was going t Because of Hassan Zayed, I purchased a 2019 Honda Pilot at Huntington Honda. When I first met Hassan I told him that I was not sure when I was going to make a purchase and that I was likely going to check out Della Honda and Saratoga Honda, both in Saratoga, NY. I purchased my current Pilot from Saratoga. However, Hassan won me over with his honesty and patient attitude. It was a pleasure dealing with him! More

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