Elie BERRO

Elie helped me through the process and got me into my first car he helped with insurance as well first car he helped with insurance as well More

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Ellie was patient and caring come see him ask for Ellie great cars and finance great cars and finance More

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Elie was patient and got me in the car i wanted very experienced gentleman come see him experienced gentleman come see him More

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Great dealership. I loved the selection of cars. There is something for everyone. Even better staff I loved the selection of cars. There is something for everyone. Even better staff More

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Very disappointing experience with Easterns Automotive Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with the vehicle, including malfunctioning windshield wiper controls, fog lights needing repair, and cigarette burns on the driver’s seat. I was assured these problems would be fixed, which is the only reason I agreed to move forward with the purchase. I paid all required down payment fees immediately and handled everything responsibly, yet after the sale, communication became terrible. The sales representative, Elie, consistently ignored follow ups from both me and my husband, and the only repeated concern seemed to be whether I had already paid the fees which says a lot about their priorities. It should not take escalating directly to management and leaving the vehicle at the dealership just to get basic promised repairs addressed. What is even more frustrating is the constant pressure to leave positive reviews while providing poor after-sale customer service. Selling a vehicle is one thing ,standing behind it and treating customers with respect afterward is another. I would not recommend this branch to anyone expecting professionalism, accountability, or proper customer care after signing the contract. More

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Loved the experience and the fast pace communication I would definitely recommend their services to anyone would definitely recommend their services to anyone More

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Eli helped me search, find, test drive, and finance a car that I'm already in love with. he listened to my finance needs and made everything make sense. Id recommend him to anybody who needs to get a car. that I'm already in love with. he listened to my finance needs and made everything make sense. Id recommend him to anybody who needs to get a car. More

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Amazing person very down to earth and communicative. Has a great vibe and is a great salesman. Has a great vibe and is a great salesman. More

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This is my second purchase for Easterns, and I continue to be happy with the customer service I receive and will be coming back again in the future to be happy with the customer service I receive and will be coming back again in the future More

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I like the car they sold me, especially how nice Craig was. Eli was great too. was. Eli was great too. More

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