Your appointment system worked perfectly for me.
The service advisor promptly checked me in and truck was tajen back to service for repairs. Great job by everyone.
The service advisor promptly checked me in and truck was tajen back to service for repairs. Great job by everyone.
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by DABAKER92
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Tanner Motors responded
Thank you, for taking the time to give our service team a 5 star review! Prompt service repairs are key to customer satisfaction. Team Tanner
My working ar another chrysler dealer for 35 years you
have a great service adviser in Elliot.i would loved having him work for me.
have a great service adviser in Elliot.i would loved having him work for me.
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by TERRYG88
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Tanner Motors responded
Hearing how Great Elliot is from a fellow Dealer employee is awesome, we are lucky to have him on Team Tanner! please reach out if you ever need anything else. and thank you for the review and 5 stars!
They always are fast and efficient.
They do a complete inspection of my vehicle and fluids.
They do a complete inspection of my vehicle and fluids.
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by Big G
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2025 -
Tanner Motors responded
Thanks for the 5 star review! Team Tanner!
The service, and the employees are great.
The service was done when I needed it.
The service was done when I needed it.
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by LEE.PATTIP
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2025 -
Tanner Motors responded
5 Stars! Short and Sweet! and done when you needed! Great to hear Team Tanner
Joline was able to schedule me to bring in my RAM for
recall service. The service was performed in a timely manner.
recall service. The service was performed in a timely manner.
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by emquast
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Tanner Motors responded
Thank you for taking the time to give Tanner Motors and Joline a 5 star review!
Checked my vehicle and informed me of status.
I am satisfied, having to enter comments is a pain
I am satisfied, having to enter comments is a pain
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by jlimoges1
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
Tanner Motors responded
We know entering comments is a pain, but thanks!!
We always receive the best customer service - we don’t
bring the jeep anywhere else! Thanks
bring the jeep anywhere else! Thanks
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by cgarner99
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2025 -
Tanner Motors responded
Thank you again! 5 stars and a happy customer! Team Tanner
The quality of the work done to replace a defective part
(under warranty) was great. They had the Jeep for about a week, which was really not an issue. My only minor complaint is that the representative k
(under warranty) was great. They had the Jeep for about a week, which was really not an issue. My only minor complaint is that the representative kept overpromising on timelines. It would be much better if he’d been more circumspect about when the car would be ready. Three times he said it would “probably” be done on a certain day, and three times he was wrong.
The repair takes how ever long it takes, and this is Avery minor issue. It’s just something I thought that management might want to know about in order to have staff manage expectations. I’m pretty easy going, so it didn’t rattle me, but I can see other people getting bent out of shape by getting incorrect info.
Doing this potentially creates an issue where there doesn’t need to be one. I see this a lot, and it’s born from people. Really wanting to be helpful and not disappoint, so I know that his heart is in the right place. He was super friendly and responsive as well, so it was a good experience overall!.
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by KJBOYLES
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2025 -
Tanner Motors responded
Hi,
Thank you so much for taking the time to share your experience with us. We're very glad to hear that you were happy with the quality of the repair and the overall service, and we truly appreciate your thoughtful feedback.
You're absolutely right—clear and accurate communication is essential, especially when it comes to repair timelines. We understand how overpromising, even with the best intentions, can lead to frustration, and your insight is a valuable reminder for us to be more mindful in managing expectations. We'll definitely use this feedback as a coaching opportunity to help our team strike a better balance between being helpful and being realistic.
We also really appreciate your kind words about our team member’s friendliness and responsiveness. It means a lot to hear that, despite the delay, you still had a positive experience overall.
Thanks again for your understanding and for helping us improve.
Team Tanner
Elliot did a great job of diagnosing the problem and
explaining the Jeep system to me. I trust Tanner's troubleshooting abilities.
explaining the Jeep system to me. I trust Tanner's troubleshooting abilities.
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by DMKX
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2025 -
Tanner Motors responded
Thank you for the 5 Star Review! So good to hear everything went well, and that Elliot explained what was going on!
I've been bringing my vehicles here for service for
nearly 20 years. The staff @ Tanner have always been great.
nearly 20 years. The staff @ Tanner have always been great.
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by eric.lien
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2025 -
Tanner Motors responded
Eric,
Thanks you for the 5 star review and your continued support!! Team Tanner!