Elliott Bates

We love our new Volvo XC90 pre-owned purchased from Schumacher Volvo Cars of the Palm Beaches! As our sales associate Marc Falcon was great to work with, very easy going and helpful throughout the whol Schumacher Volvo Cars of the Palm Beaches! As our sales associate Marc Falcon was great to work with, very easy going and helpful throughout the whole process! He made car buying easy and fun! As I had a specific color in mind but was open to new and certified pre-owned! While on a test drive in a new XC-90 we stumbled upon the beautiful Thunder Grey XC90 that I wanted, which just so happened to just show up on the lot the day before! Marc did everything in his power to get all the info on this car for us and helped us negotiate the right price! He got the car cleaned up for us and ready for us to pick up a few days later! The finance department with Jim Sabo was also very easy to work with. Elliott Bates, another sales associate also helped us by answering some questions and showing us some neat features on our new car! All employees at this location were friendly and helpful! Great customer service skills and no pressure. It was a great experience and both my husband and I are glad we went to Volvo of the Palm Beaches. More

Helpful 0

Report | Print

I have worked with this Dealer twice - in 2021 and again in 2023. I have been satisfied with the results in both instances. All the personnel I dealt with were very pleasant and helpful. I must add that in 2023. I have been satisfied with the results in both instances. All the personnel I dealt with were very pleasant and helpful. I must add that that the process of negotiation was not easy, but then in my experience, this is the way all negotiations take place - both sides have a starting price and eventually come to a satisfactory end. Elliot Bates, Sales Consultant, Theo Ribatto, General Sales Manager and Jim Gilarmo, F & I Manager were the three members of the staff with whom I interacted and they showed extreme professionalism and courtesy. More

Helpful 0

Report | Print

Elliot Bates and I have built a dynamic relationship since my first Volvo purchase in 2016. When it was time for another car, all I had to do was phone Elliot Bates. He was able to find exactly what I since my first Volvo purchase in 2016. When it was time for another car, all I had to do was phone Elliot Bates. He was able to find exactly what I wanted on a freighter in shipment and get it delivered to Schumacher in Palm Beach. As soon as the car arrived, even earlier than expected, I was up there and my car was waiting for me with my name in the window. Elliot makes the whole process at Volvo a breeze and stress free just like my original experience there. There's a reason I pass other Volvo dealerships that are closer to me, this location in Palm Beach has higher professionalism and stellar customer service. More

Helpful 0

Report | Print

Elliot Bates was amazing. I needed the vehicle within 2 days, and he made it happen without issues or stress. I needed to process the paperwork in a fastidious manner, which I needed the vehicle within 2 days, and he made it happen without issues or stress. I needed to process the paperwork in a fastidious manner, which they also made happen. Schumaker Volvo always exceeds my expectations. It's a pleasure doing business with them! More

Helpful 0

Report | Print

I have now leased a second Volvo with this dealership and it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment I walked into the dealership it has always been a pleasant experience including the couple of times I have had my car serviced (Chris is wonderful in that department as well). Highly recommend this dealership to anyone who is ready for an amazingly safe and reliable vehicle as well as fantastic customer service. Happy to be apart of the Schumacher family :) More

Helpful 0

Report | Print

Elliot Bates did a great job handling the sale for my Volvo XC 40. We looked at two options and arrived at the right car and price. Elliott also managed the process well and kept us informed all along th Volvo XC 40. We looked at two options and arrived at the right car and price. Elliott also managed the process well and kept us informed all along the way. Elliot explained all the features and demonstrated the technology. I would recommend working with Elliot Bates on your next purchase. More

Helpful 0

Report | Print

I walked away from a previous commitment to a different agency minutes before I purchased my Volvo. Granted, Elliott Bates knew the circumstances but his patience and commitment to the customer reinforced agency minutes before I purchased my Volvo. Granted, Elliott Bates knew the circumstances but his patience and commitment to the customer reinforced that I made the right decision. Further, everyone involved was efficient and transparent. NO sales pressure and minimal haggling (my husband's contribution). Clear from the minute we met Elliott, customer was the first priority, not the sale. Kudos to everyone we encountered at Schumacher. More

Helpful 0

Report | Print

Working with Elliott Bates was a pleasure. He is so knowledgeable and patient, which made the buying experience comfortable. This was our first time at Schumacher Volvo Carsof the Palm Beac He is so knowledgeable and patient, which made the buying experience comfortable. This was our first time at Schumacher Volvo Carsof the Palm Beaches. The dealership is clean, attractive and stocked with tasty snacks, coffee, and water. Along with Elliott, kudos for Jim Gilarmo, Business Manager, who knows his stuff and helped us with financing that works for us. Two thumbs up! More

Helpful 0

Report | Print

Very helpful and non pressure dealership. Negotiations were straight forward too. The salesman Elliott Bates was a pleasure to work with. Highly recommend this dealership. Negotiations were straight forward too. The salesman Elliott Bates was a pleasure to work with. Highly recommend this dealership. More

Helpful 0

Report | Print

All work very nice and coprative he talk very politely And respect the customer i love to deal u guys And respect the customer i love to deal u guys More

Helpful 0

Report | Print