"Trystan Shaw, the absolute best I've ever dealt with! I'm..."
Trystan Shaw, the absolute best I've ever dealt with! I'm so happy with the quickness and accuracy of his service. Thank you! Jason.
"Great service and great customer assistance. Felt very..."
Great service and great customer assistance. Felt very welcomed and helped us with anything we asked with. Highly recommend him and blessed to have him help us.
"Our salesman, Hipolito, is friendly, professional and..."
Our salesman, Hipolito, is friendly, professional and knowledgeable on the vehicles. We have worked with him over the last few years and bought 2 or 3 vehicles from him. He is upfront with you. Will work with him when buying our next vehicle. The delivery coordinator, Melissa, is great to work with as well. Very professional and friendly. We really like this dealership and will be back for our next Toyota!!!
"Always been a wonderful experience bringing my Highlander..."
Always been a wonderful experience bringing my Highlander to your service department. Always been treated professionally by your service advisor... in particular Mr Kenyan Mullen was indeed a breath of fresh air with his technical expertise.and very vivid explanations of all the service conducted in my vehicle.
"Mr. Kenyan Mullen is one of the realest people you could..."
Mr. Kenyan Mullen is one of the realest people you could ever hope to deal with at a car dealership. As someone who has autism, I'm more of a prime target for mechanics and car dealers to take advantage of but I don't have to worry about any of that with Kenyan. If something needs to be done to the vehicle then he isn't going to sugarcoat but he's also not going to tell you that you need X, Y, and Z done just to boost sales. Very personable, will patiently answer the most obscure questions if possible, and will go the extra mile to address customers' concerns. Also, I believe there is still a shoe-repairman that works there Saturdays and (Tuesdays or Wednesdays), that is a gem of a guy. Very friendly and reasonable with prices...you'll most likely find him between the TV area and ping-pong table area.
"Jon Conway ... thank you for bringing me to your team...."
Jon Conway ... thank you for bringing me to your team. Service was fast and friendly. Keep up the great work ... thank you ! Looking forward to seeing you again.
"Tammy Berry is my go to person at Priority. She has..."
- Debbie 6750
Tammy Berry is my go to person at Priority. She has always been friendly and helpful and makes a boring wait bearable. Oh, I love your cafe.
"My service tech listened to my needs and concerns and..."
My service tech listened to my needs and concerns and took excellent care of me ! I had a time constraint and it was met. Professional and friendly. Thank you!
Other Employees Tagged:
"Kenyan Mullen is clear in communication, honest, and easy..."
Kenyan Mullen is clear in communication, honest, and easy to work with! He also cares about the condition my vehicle is in for my family’s safety.
"Purchase of 2nd Tacoma"
In 2009, I purchased a 2009 Tacoma at Priority Toyota Chesapeake. Elmer Hipolito was my Sales Consultant and was excellent throughout the process. I had gone to Checkered Flag first and they applied so much pressure, so I took my business to Priority.
I reached out to Mr. Hipolito on Friday, April 24, 2020 about the current Tacoma inventory. Once again, Mr. Hipolito's knowledge, demeanor, and perfect customer service resulted in the purchase of a 2020 Tacoma TRD Off Road and the trade in of my 2009 Tacoma. He made an otherwise stressful large buying experience very smooth.
With high retention of employees, I'm glad to see that Priority Toyota Chesapeake takes care of its employees, as well as they do their customers. Other than Mr. Hipolito, Mr. Tom Harmon was the Sales Manager for both my 2009 and 2020 purchase. And Chris in Finance was very detailed and thorough for the settlement process. A truly great team over at Priority Toyota Chesapeake. "Hip" is the Best!