Emily Allen
Emily Allen at Ourisman Ford of Manassas

Emily Allen | Page 3

F&I Manager

Ourisman Ford of Manassas

8820 Centreville Rd
Manassas, VA 20110

Contact Me
4.6
28 Reviews

Born and raised locally in VA. Love to box, have a black belt in Taekwondo. Strive to provide excellent customer service to all of Ourisman's clients.

Dealership Experience

3 yrs, 10 mos

4.6

28 Reviews

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28 Reviews of Emily Allen

August 12, 2024

Dealership Rating
Employee Rating

I bought a gorgeous Wrangler from Emily and the Orisman Ford Manassass certified pre-owned team last week (Aug '24). It was without a doubt, the easiest, least steriotypical "used car sales" experience. Si More

by megp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The gentleman who took me out on the test drives was a new trainee, whose name I unfortunately cannot recall. Nonetheless, he was a good salesman and the test drive was comfortable and conversational.

Aug 13, 2024

Ourisman Ford of Manassas responded

Thank you for sharing your positive experience with Emily and the Ourisman Ford of Manassas certified pre-owned team! We're delighted to hear that everything went smoothly and you're enjoying your new Wrangler. We appreciate the recommendation and look forward to serving you again in the future!

August 08, 2024

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Employee Rating

Out of town customer for a pre-owned, they were helpful to get me to the correct spot when I showed up at the new vehicle location. More

by SombodyIUsedToKnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

Ourisman Ford of Manassas responded

Thanks for sharing your experience! We're glad our team at Ourisman Ford of Manassas could assist you in finding the right location. Safe travels with your pre-owned vehicle!

August 05, 2024

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Employee Rating

Bought an F150 online from Emily and she was great! I've never bought without seeing it, but Emily gave me great confidence with excellent videos and details of the truck and its condition. I don't thi More

by colinjschweigert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Ourisman Ford of Manassas responded

Colin, we're delighted to hear that Emily and Marv made your online purchase experience a positive one at Ourisman Ford of Manassas. Enjoy your new F-150!

January 04, 2024

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Emily was very helpful. However, the trade-in value of what I was trading in was much lower than expected and no negotiation on the vehicle I bought was a major downer More

by Stevew5565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 04, 2024

Ourisman Ford of Manassas responded

Thank you for the review, Steve. We're glad to know Emily was helpful, but are disappointed to hear that the rest of your experience did not meet expectations. Your feedback is appreciated and will certainly be taken into consideration for future improvements. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Chris Legg - Marketing Manager - (571) 778-6088

December 30, 2023

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Employee Rating

They are horrible! They wanted drivers license before we even saw the vehicle that we drove over 2 1/2 hours to see. We just wanted to look at the vehicle first to mak More

by vette4cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manager

Mar 25, 2024

Ourisman Ford of Manassas responded

I'm sorry to read about your experience. We certainly aim for a more welcoming and accommodating environment, so it's disappointing to see we've missed the mark during your visit. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at any time that suits you best. Thank you, Chris Legg - Marketing Manager - (571) 778-6088

November 17, 2023

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Employee Rating

Emily was very helpful and responsive to communications. Easy transaction, straight forward. Would visit again. More

by jda21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Ourisman Ford of Manassas responded

We're glad to know Emily was able to assist you and make your transaction smooth at Ourisman Ford of Manassas. We appreciate the feedback, and look forward to seeing you again!

August 29, 2023

Dealership Rating
Employee Rating

Emily was a Great Sales Rep. The whole process was outstanding. I would highly recommend ourisman ford of Manassas from the Service Dept. To the finance personnel. More

by jonespac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Ourisman Ford of Manassas responded

It's fantastic to know Emily and the rest of our team at Ourisman Ford of Manassas provided you with such a great experience. Thanks for your recommendation! Safe travels!

August 20, 2023

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Employee Rating

This has been my dealership since 2018. I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? More

by oluochjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Conner, Caden Broertjes

Aug 22, 2023

Ourisman Ford of Manassas responded

We're so glad to know you've been enjoying your experiences with us at Ourisman Ford of Manassas! For upgrading your navigation, our team would be more than happy to assist. Please give us a call or stop by the dealership and we'll guide you through the process.

Aug 22, 2023

oluochjk responded

Thank you for your prompt response. I will do that.

3

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