Eric Botelho
Eric Botelho at Empire Pre-Owned Superstore

Eric Botelho

General Manager/Finance

Empire Pre-Owned Superstore

2153 Grand Army of the Republic Hwy
Swansea, MA 02777

3.9
12 Reviews
3.9

12 Reviews

Write a Review

Dealership Experience

2 yrs, 2 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

12 Reviews of Eric Botelho

September 10, 2025

Dealership Rating
Employee Rating

Thank you Donna for everything! You are awesome we will definitely shop here with you again. !!!!! More

by Pamperedpug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donna Foley , shakina Ponte’s

August 26, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was courteous and very helpful, and helped us get the best deal we could for the car. The salesperson Donna was so nice and made the transaction as easy as possible. I woul More

by brib12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Pimentel, Donna Foley

May 01, 2025

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Employee Rating

Great communication. Great service experience. Convenient scheduling and competent work. I would definitely use again More

by 9speedrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Mathias , Michael Rebola

April 23, 2025

Dealership Rating
Employee Rating

Lisa Robinson is an absolutely fantastic saleswoman and I loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of w More

by matt.powers86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Pimentel , Lisa Robinson

April 22, 2025

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Employee Rating

Terrible experience at every step in the process. Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed More

by josephpacitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Robinson

March 28, 2025

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Employee Rating

Vehicle was never properly cleaned inside, candy wrappers in doors and food stuck on seats center console tray never put in as promised, bought myself. Front license plate bracket not provided, and they don’ More

by debdasilva60
Recommend Dealer
Yes

Other Employees Tagged: Scotty Pimentel , Miguel Perez

March 23, 2025

Dealership Rating
Employee Rating

Stay far far away from here. Disorganized, unprofessional, liars, thevies. Was over charged by 3k without an explanation. They did a multipoint inspection and fixed things but i More

by mburtonRi82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donna Foley , Kevin from fall river location

March 03, 2025

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Employee Rating

The people there is very nice and kind. I recommend this place, they have good deals. More

by carlosgiovanniperdomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

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Employee Rating

Donna was nice to deal with. Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one More

by paulrwoods427
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Donna Foley

February 24, 2025

Dealership Rating
Employee Rating

Donna Foley was extremely efficient and professional I would recommend her for all your future car buying needs. More

by Jennifer35
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Donna Foley

1

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