Eric Botelho

Everyone has so nice and worked with us to great a deal done. I would recommend buying from Empire to all my friends. done. I would recommend buying from Empire to all my friends. More

by brib12 Verified Customer Verified Customer

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Thank you Donna for everything! You are awesome we will definitely shop here with you again. !!!!! You are awesome we will definitely shop here with you again. !!!!! More

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Everyone at the dealership was courteous and very helpful, and helped us get the best deal we could for the car. The salesperson Donna was so nice and made the transaction as easy as possible. I woul helpful, and helped us get the best deal we could for the car. The salesperson Donna was so nice and made the transaction as easy as possible. I would buy from them again. More

by brib12 Verified Customer Verified Customer

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Great communication. Great service experience. Convenient scheduling and competent work. I would definitely use again Great service experience. Convenient scheduling and competent work. I would definitely use again More

by 9speedrider Verified Customer Verified Customer

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Lisa Robinson is an absolutely fantastic saleswoman and I loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of w loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of work to update me on the process. She’s great, and I highly recommend this dealership. More

by matt.powers86 Verified Customer Verified Customer

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Terrible experience at every step in the process. Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed with how concerned we were about the damage that had not been inspected yet. Manager promised the car would be fixed. Turns out the car had underlying damage and the bank denied the loan. Finance gave us a hassle and refused to match our rate even though we were initially promised a match. Had to push for that. Would never do business again with an organization filled with scam artists at every level. More

by josephpacitto Verified Customer Verified Customer

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Vehicle was never properly cleaned inside, candy wrappers in doors and food stuck on seats center console tray never put in as promised, bought myself. Front license plate bracket not provided, and they don’ in doors and food stuck on seats center console tray never put in as promised, bought myself. Front license plate bracket not provided, and they don’t put inspection sticker on. More

by debdasilva60 Verified Customer Verified Customer

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Stay far far away from here. Disorganized, unprofessional, liars, thevies. Was over charged by 3k without an explanation. They did a multipoint inspection and fixed things but i Disorganized, unprofessional, liars, thevies. Was over charged by 3k without an explanation. They did a multipoint inspection and fixed things but i was not informed when I asked what they fixed. Donna from swansea and Kevin from fall River are the reason *used car salesman was invented stay away. I am in process of writing full review on Google, yelp and other so future ppl don't get robbed like me More

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The people there is very nice and kind. I recommend this place, they have good deals. I recommend this place, they have good deals. More

by carlosgiovanniperdomo Verified Customer Verified Customer

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Donna was nice to deal with. Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one - not even close. The technician told the sales staff it was not the correct one and they still delivered it. They would not fix this issue. I replaced the light with the correct one and they would not reimburse me for the part or my labor. Also beware of the listed price you can see online does not include $3000 fee they tried to add on. BEWARE More

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