Eric Harrelson

Bought 2 cars from them and they still tried to screw me over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. I like the car and my situation was such that I could not spend the time shopping around. The salesman was great but service department TOTALLY sucked. Very bad experience with their policies. My salesman is not listed below but he was great! More

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Carl was very knowledgeable and professional. Made everything smooth and easy! Will definitely be my first call for my next car!! Made everything smooth and easy! Will definitely be my first call for my next car!! More

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We had a couple issues with my windshield replacement, but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My su but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My suggestion would be to communicate what’s being done with a customer’s vehicle. My frustration came from not knowing why something was done the way it was, but once it was explained, I understood. I think some quality training could be beneficial for the service team to take a bit more pride and care in the work they send out there. Everyone I worked with was completely professional and kind. More

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The team at Dean Team Ballwin is great, they understood what was important to me in my car decision and they found the perfect car at a great price. They also were very kind and patient the rough the proc what was important to me in my car decision and they found the perfect car at a great price. They also were very kind and patient the rough the process. Thank you Dean Team More

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I purchased a new Subaru from the Dean Team this week. I couldn't be happier about my decision to work with this dealership. Sam Goevert was my sales person. Sam and the rest of the team made this an expe I couldn't be happier about my decision to work with this dealership. Sam Goevert was my sales person. Sam and the rest of the team made this an experience that I could recommend to anyone. They made sure that I had all of the information in front of me to help make my decision but never made me feel any pressure. This was the most comfortable car buying experience that I have ever had, and I would HIGHLY recommend anyone looking for a car, new or used, visit Dean Team Subaru Volkswagen, Ballwin. More

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Excellent communication and a great attitude help Dean Team make your car buying experience fantastic. Team make your car buying experience fantastic. More

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I always have a great experience when I deal with Dean Team. Everyone is very helpful!! Team. Everyone is very helpful!! More

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My wife and I have purchased 4 vehicles from Dean Team Subaru and have had an excellent experience every time. Subaru and have had an excellent experience every time. More

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Wes did a great job. Everything was prompt, professional and extremely happy with the purchase price on the vehicle. Everything was prompt, professional and extremely happy with the purchase price on the vehicle. More

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Have worked with Annie and Jeff for almost 10 years. Duke in the recent past as well. Fantastic team of the most personable service writers that I have ever known. Techs are fast and efficient professio Duke in the recent past as well. Fantastic team of the most personable service writers that I have ever known. Techs are fast and efficient professionals. I won’t get my Outback serviced anywhere else. More

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