Somehow it was missed that my new leased equinox had a
rear seatbelt that was almost sliced clear through. Making it impossible to have someone in the rear seat passenger side. AND I had to bring the car
rear seatbelt that was almost sliced clear through. Making it impossible to have someone in the rear seat passenger side. AND I had to bring the car back and sit around while it was replaced.
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by jnr1818
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Arnold Chevrolet responded
Thank you for your feedback. We appreciate you bringing your experience to our attention regarding your leased Chevrolet Equinox. Our team understands the importance of safety features and the inconvenience of having to return for a seatbelt replacement. Your feedback is valuable to us as we strive to maintain high standards at Arnold Chevrolet. Please feel free to reach out to us directly if you have any further concerns. We hope to serve you better in the future.
- The Arnold Chevrolet Buick Team
It was fast and easy, they got everything done that they
said I’m happy
said I’m happy
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by momofsteel76
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2025 -
Arnold Chevrolet responded
Thank you for your positive feedback! We’re glad to hear that your experience at Arnold Chevrolet was fast and easy. Our team strives to deliver on our promises, and it's great to know that you’re happy with the service. We look forward to seeing you again in the future!
- The Arnold Chevrolet Buick Team
Everyone was great.
Nobody was pushy at all. Ask for Eric. He hooked me up. Really good people here. Thanks again.
Nobody was pushy at all. Ask for Eric. He hooked me up. Really good people here. Thanks again.
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by EDWARDPARISI79
Verified Customer
Verified Customer
Nov 14, 2025 -
Arnold Chevrolet responded
Thank you, Edward! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Eric and our team at Arnold Chevrolet. We pride ourselves on providing excellent service without pressure. We look forward to welcoming you back next time!
- The Arnold Chevrolet Buick Team
service was excelant and fixed my car and solved all
problems and day car was being worked on gave me a ride home thanks jeff robb
problems and day car was being worked on gave me a ride home thanks jeff robb
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by DOTCOUNTRY
Verified Customer
Verified Customer
Service Price Transparency
Oct 26, 2025 -
Arnold Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had an excellent service experience at Arnold Chevrolet and that Jeff was able to assist you in getting your car fixed and even provided you a ride home. We appreciate your feedback and look forward to seeing you again soon!
- The Arnold Chevrolet Buick Team
The whole dealership is a pleasure to deal with, felt
like I knew everyone for years. Genuinely nice experience, would highly recommend
like I knew everyone for years. Genuinely nice experience, would highly recommend
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by Mike Bauer
Verified Customer
Verified Customer
Oct 16, 2025 -
Arnold Chevrolet responded
Thank you for your kind words, Mike! We’re thrilled to hear that you had such a positive experience at Arnold Chevrolet. Our team strives to create a welcoming environment, and it's wonderful to know that you felt at home. We appreciate your recommendation and look forward to assisting you again in the future!
- The Arnold Chevrolet Buick Team
I went in.
They were efficient hold no punches no haggling very hospitable. Listen to what I wanted. I went in and had a car in my possession within 12 hours. T
They were efficient hold no punches no haggling very hospitable. Listen to what I wanted. I went in and had a car in my possession within 12 hours. They are amazing and Robert is an asset to Arnold Chevy. I’m actually going back in two weeks to buy another car from him. For real. Another Trax for me because I fell in love with my wife’s Trax.
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by GSC474
Verified Customer
Verified Customer
Sep 30, 2025 -
Arnold Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Arnold Chevrolet. It's fantastic to know that Robert made your car-buying process efficient and enjoyable, and we're excited that you're coming back for another Trax! We truly appreciate your trust in us and look forward to assisting you again soon. Safe travels until then!
- The Arnold Chevrolet Buick Team
Very professional- Took my truck in for service and they
spotted a problem I didn’t know I had . Fixed it promptly.
spotted a problem I didn’t know I had . Fixed it promptly.
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by MRAYVE
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2025 -
Arnold Chevrolet responded
Thank you for your wonderful review! We're glad to hear that our team at Arnold Chevrolet was able to spot and fix the issue with your truck promptly. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!
- The Arnold Chevrolet Buick Team
They told me the bill would be over $1,100 to change
eight wires and eight plugs and one coil, I told him I had that work done just last summer the coils were all good the wires were all good and the pl
eight wires and eight plugs and one coil, I told him I had that work done just last summer the coils were all good the wires were all good and the plugs were all good I only needed one wire plug and coil changed they then charged me $900 for that one I objected to that still wound up paying over $600 for one wire coil and a plug, ask for your pricing before you do anything when you walk into this dealership
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by TK3854
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Arnold Chevrolet responded
Thank you for your feedback. We understand your concerns regarding the pricing at Arnold Chevrolet for the service you received. It’s important for us to provide transparent pricing, and we appreciate you bringing this to our attention. We value your experience and encourage you to reach out directly if you would like to discuss this further. Thank you for choosing Arnold Chevrolet.
- The Arnold Chevrolet Buick Team
Excellent service and a big help, 3rd vehicle purchased
from Eric. Would definitely recommend to anyone
from Eric. Would definitely recommend to anyone
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by r.zeitler24
Verified Customer
Verified Customer
Sep 07, 2025 -
Arnold Chevrolet responded
Thank you for your feedback! We appreciate your loyalty as a repeat customer at Arnold Chevrolet. It’s great to hear that Eric provided you with excellent service during your vehicle purchases. Your recommendation means a lot to us. We look forward to assisting you again soon.
- The Arnold Chevrolet Buick Team
Arnold Chevrolet of West Babylon is an absolute pleasure
to deal with. My salesman, Ron Wood is such a great guy. His honesty and integrity made me feel completely at ease. Between myself and my parents,
to deal with. My salesman, Ron Wood is such a great guy. His honesty and integrity made me feel completely at ease. Between myself and my parents, this is actually the 5th vehicle that my family has leased from Ron Wood at Arnold Chevrolet.
On the day of my delivery, Ron Wood was unfortunately home, sick in bed and telephoned me to let me know that another salesman, Eric Hartman, would be handling my delivery. I must say that Eric is absolutely wonderful! He spent more than an hour with me in my new Traverse, showing me all the new features, making sure that I understood how to operate the very complicated dashboard screen. Before I left the dealership, Eric told me that I could call him with any questions. It just seems that the guys at Arnold are willing to go "above and beyond" to make their customers feel valuable. Certainly, I will return to this amazing dealership when my lease ends in 2028!
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by aunt dawnie
Verified Customer
Verified Customer
Aug 06, 2025 -
Arnold Chevrolet responded
Thank you so much for your wonderful review, Dawnie! We're delighted to hear about your great experience at Arnold Chevrolet, and it's fantastic to know that Ron's honesty and integrity have made a lasting impression on you. We're equally proud of Eric for ensuring you were well taken care of during your delivery of the new Traverse. Your loyalty and support mean the world to us, and we look forward to welcoming you back when your lease is up in 2028! If you have any questions in the meantime, don’t hesitate to reach out. Enjoy your new vehicle!
- The Arnold Chevrolet Buick Team