Eric Holt

Easy and fast service! Mario and Eric are are the best! They took great care of me Mario and Eric are are the best! They took great care of me More

by DAN_TAFOYA Verified Customer Verified Customer

Report | Print

I am writing to express my extreme dissatisfaction and frustration with my initial experience at Corwin Honda. If the rating system allowed, I would give them a score well below zero to reflect the level frustration with my initial experience at Corwin Honda. If the rating system allowed, I would give them a score well below zero to reflect the level of disappointment I feel. From the outset, this has been a deeply troubling ordeal. My interaction with Corwin Honda involved a protracted and consistently communicative process with my assigned salesperson, specifically regarding the purchase of a Toyota Tacoma. I meticulously completed every necessary step, including securing both car insurance and finalized financing arrangements. Recognizing that my bank required an overnight check delivery as the final procurement step, I maintained constant and thorough communication with my salesperson, repeatedly seeking confirmation that all preparations were complete and that they could hold the vehicle in question pending the check's arrival. My salesperson repeatedly assured me, even involving his manager in the confirmation process, that the vehicle would be reserved for me. To further substantiate the transaction's imminent completion, I even provided photographic evidence of the overnight check and its FedEx tracking label, as requested by the salesperson. Despite these assurances and my diligent efforts to follow all dealership procedures, this morning, I contacted my salesperson to confirm that everything was proceeding as planned, maintaining the consistent communication that characterized our entire engagement. He assured me he was off duty but that all arrangements were finalized and the truck would be ready for me. However, this evening, I received a call from him, delivering the utterly shocking news that the Toyota Tacoma I was in the process of purchasing had been sold to another customer. This deceptive and unethical business practice is completely unacceptable, especially considering that I was a first-time customer who had diligently provided all required documentation to unequivocally demonstrate my intent and ability to purchase the vehicle. I am absolutely appalled by this blatant disregard for my time, my money, and the integrity of the sales process. I intend to share this egregious experience across every available online platform, ensuring that the extent of Corwin Honda's unprofessional conduct is widely known. Further, I will be escalating this complaint to the highest levels of management to ensure accountability. As further irrefutable evidence of this dealership's misconduct, I have attached photographic documentation that clearly demonstrates that my lienholder information was entered into the Carfax report for the very Toyota Tacoma they sold to another customer after making assurances to me. In light of my experience, I strongly advise potential buyers to exercise extreme caution and seriously reconsider doing business with this dealership. More

Report | Print

Eric Holt is superb—knowledgeable, professional, excellent at follow up. We enjoyed working with Angelo, who is also very good. Corwin has sold and serviced several vehicles for us, and we’ve alwa excellent at follow up. We enjoyed working with Angelo, who is also very good. Corwin has sold and serviced several vehicles for us, and we’ve always been pleased! More

by cnrco77 Verified Customer Verified Customer

Report | Print

Eric and Angelo were good. Don't know who the other person is! Perhaps he was the person who left us sitting for over 30 minutes without any idea what was going on with the fin Don't know who the other person is! Perhaps he was the person who left us sitting for over 30 minutes without any idea what was going on with the financing? We were not happy about that! One other complaint is that when we took possession of the vehicle, it was not filled with gas and it was not washed- even though we told both of those things would be done. In addition, there was a problem with financing after the fact and communication about this was poor. This is the reason I did not give five stars. More

by Lynn Seto Verified Customer Verified Customer

Report | Print

Salesman Eric and all of the staff who helped me purchase my new car were amazing! Thank you so much! my new car were amazing! Thank you so much! More

by BLMFORHIM Verified Customer Verified Customer

Report | Print

Eric was great to work with. I trusted him and he was excellent with responding to any questions or needs. My experience with Corwin Honda so far has been great. I trusted him and he was excellent with responding to any questions or needs. My experience with Corwin Honda so far has been great. More

by NOWICKI30 Verified Customer Verified Customer

Report | Print

Morgan Holt our saleswoman did a fantastic job throughout the car buying experience. Communicated in a timely manner via text, call to update with progress on matters concerning this transaction. Thank you M the car buying experience. Communicated in a timely manner via text, call to update with progress on matters concerning this transaction. Thank you Morgan job well done. More

by OTISBDRIFTWOOD Verified Customer Verified Customer

Report | Print

Great and attentive service. The car I purchased is wonderful and was a great value. I will be back to purchase cars in the future. The car I purchased is wonderful and was a great value. I will be back to purchase cars in the future. More

by DT Verified Customer Verified Customer

Report | Print

Good dealership. Worked out for the vehicle I was looking for and with in my budget. Very friendly staff. Worked out for the vehicle I was looking for and with in my budget. Very friendly staff. More

by JWEINBE Verified Customer Verified Customer

Report | Print

Had a pleasant experience while purchasing my CR-V hybrid Eric was very knowledgeable and helpful Eric was very knowledgeable and helpful More

by GRETTADON Verified Customer Verified Customer

Report | Print