Eric is one of the best sales guys that work at this
location! Thank you again.
location! Thank you again.
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by T Dallas
May 19, 2026 -
BMW of Owings Mills responded
Thank you for the fantastic review! We're glad to hear that Eric provided you with an excellent experience at BMW of Owings Mills. Our team truly appreciates your kind words, and we look forward to serving you again in the future!
Sincerely, The Team at BMW of Owings Mills
An Unmatched Buying Experience at Safford BMW
As a
four-time BMW owner who has dealt with multiple dealerships, I can confidently say this was the best car-buying experience of my life. Due to some cr
four-time BMW owner who has dealt with multiple dealerships, I can confidently say this was the best car-buying experience of my life. Due to some credit constraints, my only goal was to secure a plain BMW X5. I was told that I could trust Eric entirely, so I didn’t feel a need to give him any specifications as to what I wanted in the X5 as per colors or amenities, and he exceeded my expectations.
Eric chose for me a certified used 2023 X5 series BMW with the fully loaded premium package at 36k miles in my favorite exterior color which is black with an exceptional black top quality interior design and features! I was able to discard all of the adapters I bought to charge my phone or play pre-recorded music stored on thumb drives.
Eric worked hard on my behalf in record time and delivered as promised, and he got approval so that I could take my vehicle right away. He then called and said that the dealership was quite a distance from my home and had my truck delivered to me with a full tank of gas. Within an hour of his phone call I signed the sales contract from my kitchen table, received the keys and the deal was completed. It doesn’t get any better than that!
Eric’s level of service is unmatched and I appreciate how he knew exactly what I wanted. My dashboard is my new toy. My iPhone connects very easily to the dash giving me total access to many of the features on my phone straight from the dashboard. I can enjoy my audiobooks, switch to SiriusXM or listen to songs I record to USB drives, hear my text messages as well as use of other apps on my phone. The dash tracks the speed limit instantaneously as I’m driving and sounds alerts when I’ve exceeded the speed limit. I have two views of everything - from my dashboard and the navigation panel. There are just too many options to list, so I’ve only listed my favorites. And I got all that for a great price.
What’s most impressive is that without seeing the truck beforehand, Eric chose the perfect truck for me without my telling him exactly what I wanted in the vehicle. He called within an hour of my speaking with him to say that everything had been done. I’m just amazed beyond words that it was all done at a perfect price point. All I could say after seeing the truck for the first time was, I’m not giving this back — I’m keeping this!
Finally, Eric's customer care is unmatched. He has earned my lifetime loyalty, and I highly recommend him to anyone looking for a seamless, high-satisfaction purchase which is done with class, integrity, and exceptional customer care!
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by Deb Briscoe
May 13, 2026 -
BMW of Owings Mills responded
Thank you so much for your wonderful review, Deb! We’re thrilled to hear that your experience with Eric at BMW of Owings Mills was so exceptional. It’s fantastic to know that you love your certified used 2023 BMW X5 and all the features it offers. Eric truly goes above and beyond for our customers, and your feedback highlights his dedication. We appreciate your loyalty and recommendation, and we can’t wait to assist you again in the future!
Sincerely, The Team at BMW of Owings Mills
Eric is awesome!
!! Get the job done !!! Love my new vehicle! Thank you again Eric
!! Get the job done !!! Love my new vehicle! Thank you again Eric
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by Terrellxblake2
May 12, 2026 -
BMW of Owings Mills responded
Thank you for your kind words, Terrell! We’re pleased to hear you love your new vehicle and that Eric provided you with excellent service. Our team appreciates your feedback, and we look forward to seeing you at BMW of Owings Mills again soon!
Sincerely, The Team at BMW of Owings Mills
Eric was amazing as always!
Just purchased BMW number 4 and it’s always great service
Just purchased BMW number 4 and it’s always great service
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by BMW4ever
Apr 02, 2026 -
BMW of Owings Mills responded
Thank you for your fantastic review! We’re excited to hear that you had an amazing experience with Eric at BMW of Owings Mills and that you’ve chosen us for your fourth BMW purchase. We appreciate your loyalty and look forward to providing you with great service again in the future! Enjoy your new vehicle!
Sincerely, The Team at BMW of Owings Mills
Very High class and quality cars as well as staff .
Helpful and gets the job done.
Helpful and gets the job done.
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by vondagoode69
Mar 11, 2026 -
BMW of Owings Mills responded
Thank you for your kind words, Vonda! We’re glad to hear that you had a great experience with our staff and found the quality of our cars at BMW of Owings Mills to be exceptional. We appreciate your feedback and hope to see you again soon!
Sincerely, The Team at BMW of Owings Mills
Dealer was very kind and helpful.
They gave me all the information I needed to know. No bias or nothing. The rate was good and it was a deal I couldn’t pass.
They gave me all the information I needed to know. No bias or nothing. The rate was good and it was a deal I couldn’t pass.
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by damolanwankpele94
Mar 01, 2026 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that you found our team at BMW of Owings Mills to be kind and helpful, and that you received all the information you needed. It's great to know you were pleased with the rate and the deal. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
Eric was professional, knowledgeable, and responsive.
I received white-glove service from him and would happily recommend others to lease and or buy from him and the Owings Mills dealership.
I received white-glove service from him and would happily recommend others to lease and or buy from him and the Owings Mills dealership.
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by kadesina
Feb 18, 2026 -
BMW of Owings Mills responded
Thank you for your amazing review! We're so glad to hear that you received such exceptional service from Eric at BMW of Owings Mills. We appreciate your recommendation and look forward to assisting you and your friends in the future. Enjoy your new vehicle!
Sincerely, The Team at BMW of Owings Mills
The test drive and purchase of a 2023 BMW X6 xdrive40i
went very smooth. Thanks,
went very smooth. Thanks,
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by wolfenj9
Other Employees Tagged:
Jesse Malone
Feb 17, 2026 -
BMW of Owings Mills responded
Thank you for your kind words! We're so happy to hear that your test drive and purchase of the 2023 BMW X6 xDrive40i went smoothly. At BMW of Owings Mills, we strive to provide an excellent experience for our customers. We look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
Eric Lowery was super helpful and respectful.
Got things done in a timely manner! I forget the finance gentleman that helped me but both he and Eric were phenomenal. If shopping BMW or any oth
Got things done in a timely manner! I forget the finance gentleman that helped me but both he and Eric were phenomenal. If shopping BMW or any other vehicle they might have because of Eric I would highly recommend this dealership.
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by abesrey267
Jan 20, 2026 -
BMW of Owings Mills responded
Thank you for your great feedback! We're glad to hear that Eric and our finance team provided you with exceptional service at BMW of Owings Mills. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Sincerely,
The Team at BMW of Owings Mills
BMW of Owings Mills exceeded my expectations.
Bo Brand and the BMW team were trustworthy, honest and attentive to my needs.
Bo Brand and the BMW team were trustworthy, honest and attentive to my needs.
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by pupper111
Verified Customer
Verified Customer
Other Employees Tagged:
Stacey Theodore
Jan 11, 2026 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that BMW of Owings Mills exceeded your expectations and that Bo Brand and our team were able to provide you with trustworthy and attentive service. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills