Eric Neves | Page 2

Very helpful in getting the deal I wanted for the car I wanted. There were some hiccups. (Missing wiper blade) but they overall did a great job. wanted. There were some hiccups. (Missing wiper blade) but they overall did a great job. More

by egtimpson Verified Customer Verified Customer

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Mr Reis took care of myself and My Wife and I am extremely appreciated for his hospitality and business. I thank you once again Prestiage. extremely appreciated for his hospitality and business. I thank you once again Prestiage. More

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Friendly staff, quick service, great deal, love my new Equinox! Thanks guys. One Happy customer here =) Equinox! Thanks guys. One Happy customer here =) More

by nikkimac84 Verified Customer Verified Customer

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Everyone was extremely helpful and nice. Mike made the whole process easy. They made sure my truck was up to par before I came and picked it up! I would recommend to all my family and friend Mike made the whole process easy. They made sure my truck was up to par before I came and picked it up! I would recommend to all my family and friends to check out prestige! More

by Charleighdoe16 Verified Customer Verified Customer

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Just wanted to thank you again, and very happy with the my new car Have a great day guys!!!! my new car Have a great day guys!!!! More

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Great staff and Raul was a huge help. He knew how to strike up an interesting conversation. He was a constant professional. Eric was quick with the paperwork and a pleasure to meet. He knew how to strike up an interesting conversation. He was a constant professional. Eric was quick with the paperwork and a pleasure to meet. More

by cperry147 Verified Customer Verified Customer

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Not a great experience at this dealership and would not recommend. They will try and take advantage of you if given the opportunity and are not looking out for your best interest. Only profits. I will go i recommend. They will try and take advantage of you if given the opportunity and are not looking out for your best interest. Only profits. I will go in-depth on my experience below. Starting with the negotiation process, car was not prepared to be shown. Very unprofessional to have an appointment scheduled and the car still being worked on. *Should've seen that as a red flag and walked out right there. However, the car was at a good price and I was set on purchasing it. *Mistake when buying. Do not do or else you will end up in a situation that you do not like. Similar to mine. They will swear up and down about the multipoint inspection that they do. It's of no value add. They never provided a list, not to mention the car I purchased had issues that would be seen by any inspection of care. With that in mind, highly recommend a pre-purchase inspection as they will not tell you about issues with the car and then sell it to you as is. They will deploy a sales tactic of marking up what you see listed on the site. Car was listed at X amount, however come negotiation time they added another $3k in order to work you down back to the sales price listed on the website. Make sure to have everything in writing. Especially when trading in a vehicle. They will try to pull a fast one if you allow them. Again, have all agreements in writing to protect yourself from dishonest salesmen. They will not have the courtesy of selling you the car with a full tank of gas. Negotiate that in, I received my car with the gas light on. If you do have issues that are covered under their limited warranty, be very prepared and even have a second set of eyes at another service shop inspect before bringing it to them. Their is no denying video evidence. They are very slow to look at your car and will talk to you as if you do not know what you are talking about. You will have to fight for even safety related issues that you were not aware of prior to the purchase to be addressed. Not to mention if you do need something replaced, they will happily send you on your way without even fully repairing the issue. Morale of the story, I do not recommend this dealer to anyone but if you do find a car that they have, be very careful during the entire process as they are not looking out for your best interest but only want the money in your pocket. More

by cqnaugy Verified Customer Verified Customer

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eric and bowan were great i told them what i wanted and the budget i had and they worked hard to get me exactly what i wanted the budget i had and they worked hard to get me exactly what i wanted More

by marcionelisa Verified Customer Verified Customer

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Great customer service and good pricing. This is my 4th purchase from Prestige. Will definitely recommend them and I will buy from them again. This is my 4th purchase from Prestige. Will definitely recommend them and I will buy from them again. More

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If I could give zero stars I would. My boyfriend bought me the BMW I wanted. Love the car and Tony our salesman was nice to work with. However the car I noticed right away before even My boyfriend bought me the BMW I wanted. Love the car and Tony our salesman was nice to work with. However the car I noticed right away before even leaving the lot, had a light malfunction. Ok fine, it was something that they would fix under warranty. First off they ordered the wrong light, they never called me when it came in either. My boyfriend chase them around. They dragged it out so that by the time I got in they could say it wasn’t under warranty anymore. Long story short, my car has been in the service center there at prestige in Westport TWICE for the light and both times it comes back NOT FIXED. My bulb went completely out, I got my car back w the light lens pushed in, my headlights have moisture in them, manager said he would make sure everything gets taken care of. Big lie bc I’m on my way to my car for the 3rd time and “the moisture is out but the high beams don’t work” umm what the xxxx kind of dealership does this. Never again, xxxx this place. I always heard good things about them and that’s why we went there. They are terrible and obviously do not take care of their customers. If you wanna buy from them, be prepared to file something against them More

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