Eric Paterson | Page 7

Charged me almost $1000 and still haven't fix a electrical issue in my charger. It's now going to be three weeks and summers passing on by. electrical issue in my charger. It's now going to be three weeks and summers passing on by. More

by warmongrels Verified Customer Verified Customer

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I have been satisfied with all service that I have had done to my Jeep. I shall return. done to my Jeep. I shall return. More

by cashier6 Verified Customer Verified Customer

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I always get great service and appreciate the consideration of my time. I am always in and out with no problems. consideration of my time. I am always in and out with no problems. More

by VIKTORAFAM Verified Customer Verified Customer

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The service was efficient and everyone was nice and helpful. All went well. No complaints helpful. All went well. No complaints More

by RACHEL Verified Customer Verified Customer

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Everything was good service was excellent they were pretty fast good service thank you alot pretty fast good service thank you alot More

by TERESA.GONZALEZ26 Verified Customer Verified Customer

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Service techs are amazing… 5+. Middle management is ZERO. I brought my car in the day before for a 10 am appointment the next day. I thought it would be easier for them. No call Middle management is ZERO. I brought my car in the day before for a 10 am appointment the next day. I thought it would be easier for them. No call ,so I called them 2pm to find out when my car would ready. I was told “we did not get to your car today.” When I got there and asked middle management (Taylor)… who made the decision to not work on my car today and when were you going to let me know about it? He did apology for the “lack of communication”…then said multiple times rather arrogantly “no one made the decision” we just did not get to your car today. We can get to it tomorrow… like he was doing me a favor. Hmmmm… 10 AM appointment and no one made the decision to not work on my car, in a multi-bay service center??? AND I had to call them to find it out. AND now you want my car for another day. I felt sorry for the service technicians they both looked down when I asked Taylor how can that happen? No one takes accountability for their actions, they just leave service tech to take the blame. Unreliable. Sad really. If I were Jon or Eric I would be looking for employment elsewhere. Dennis More

by Dennis A. Verified Customer Verified Customer

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Brought my truck in for an oil change. Next day I had oil on the floor of my garage. Called Griffin to complain and was transferred to the service written who took care of me. Left a detai Next day I had oil on the floor of my garage. Called Griffin to complain and was transferred to the service written who took care of me. Left a detailed message. Never returned my call. Moved the truck outside and had oil drips on my newer concrete. I got under the truck to find it was a sloppy job when they removed my oil filter.They never cleaned up the spillage. More

by bluethunder1500 Verified Customer Verified Customer

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I have been coming to the same dealership since I bought my Durango it’s always great service my Durango it’s always great service More

by msmacias0330 Verified Customer Verified Customer

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It’s great and I will continue to bring my true there I love the service and the staff is always helpful when I call in to schedule appointment and when I come keep the great job up love the service and the staff is always helpful when I call in to schedule appointment and when I come keep the great job up More

by raymondtaplin5 Verified Customer Verified Customer

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Fast friendly service Trey was kind and understanding! Would recommend ten out of ten and will continue to service my vehicle there!!! Would recommend ten out of ten and will continue to service my vehicle there!!! More

by alexmford0716 Verified Customer Verified Customer

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