Eric Rivera

Buyer beware of deceptive behavior by Fountain Auto Mall: unauthorized contract changes, switching lenders without consent, inflating the APR, adding a down payment not discussed, extending the long term wit unauthorized contract changes, switching lenders without consent, inflating the APR, adding a down payment not discussed, extending the long term without approval, threatening to remove incentives if not purchased that day, presenting paperwork designed to pressure a signature and refusing to honor the agreed out the door price. Be sure to read the contract BEFORE signing anything. If not what you negotiated, walk away. More

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I had an amazing experience at Fountain Acura working with Steven Rivera. After visiting several dealerships and being told that nothing could be done with my situation, Steven never gave up and continue with Steven Rivera. After visiting several dealerships and being told that nothing could be done with my situation, Steven never gave up and continued working hard to find the best option for me. He treated me with professionalism, honesty, patience, and truly cared about helping me get approved. Thanks to his dedication, I was able to leave with a beautiful 2026 vehicle and an even lower payment than what I was originally hoping for. The entire process was smooth, stress-free, and exceeded my expectations. I am extremely happy with my purchase and highly recommend Steven Rivera and Fountain Acura to anyone looking for outstanding customer service and a team that genuinely works for their customers. More

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