Eric Rumsower

My appointment was at 8am and they made me wait for my till the shop closed. I was waiting in the waiting room until they told me I should go home. While I was waiting at home I was waiting for a call and till the shop closed. I was waiting in the waiting room until they told me I should go home. While I was waiting at home I was waiting for a call and I called at 5;00 pm and they said it would be ready by 5:30. I showed up and they said the tech was finishing up. He was doing an update in the radio. By the way the radio is still cutting off on occasion and still hasn’t been resolved. They couldn’t duplicate the problem that I took it in for.: the gear getting stuck on park regardless if I have it in reverse or drive. Showed them pictures of the problem but obviously it is an intermittent problem. Needless to say my day felt like a waste. Nothing was resolved. They also forgot to attach the multipoint inspection paper to my paperwork because they had already closed the shop. Called the following day and couldn’t get a hold of the service writer but when I was able to talk to Jorge he got me the paperwork emailed immediately. More

by maganaoracio Verified Customer Verified Customer

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Jesse was efficient and helpful for Oil Change and Rotation. Informed me of upcoming service due dates for consideration. Delivered on time with great transportation options instead of waiting around. Rotation. Informed me of upcoming service due dates for consideration. Delivered on time with great transportation options instead of waiting around. 2 Thumbs up! More

by fivepac Verified Customer Verified Customer

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Great experience! Efficient! Very pleased with the service! Kept me informed and took time to explain everything to me. Will make this my home for buying my next v Efficient! Very pleased with the service! Kept me informed and took time to explain everything to me. Will make this my home for buying my next vehicle for sure More

by Maria.hanschen Verified Customer Verified Customer

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John helped me with the process of purchasing the vehicle the smoothest and quickest process ever. John is absolutely the best he took the best care us of and got us the best deal possible. the smoothest and quickest process ever. John is absolutely the best he took the best care us of and got us the best deal possible. More

by neraidasolis Verified Customer Verified Customer

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Jesse was my service desk coordinator. He is extremely professional and well versed in automotive operations. He answers all questions and helps you with Explaining the service best s He is extremely professional and well versed in automotive operations. He answers all questions and helps you with Explaining the service best suited for your Auto. I have always had a good experience at this dealership. George Allen More

by gfallen Verified Customer Verified Customer

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The mechanics have tried to fix my truck but not been able to find the issue. However, I have been okay with all the work they have done. Yet, this last time, the service department has had my truck fo able to find the issue. However, I have been okay with all the work they have done. Yet, this last time, the service department has had my truck for over a week. In that time I have only heard back from them once. I have called three times and no one has returned my calls. This is not good. More

by RASSLER79 Verified Customer Verified Customer

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Very knowledgeable and helped me make a great purchase. .. staff here are amazing. I recommend for friends and family .. staff here are amazing. I recommend for friends and family More

by timlopez1117 Verified Customer Verified Customer

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The dealership is always eager to help. The staff always provides excellent customer service, regardless of the department. The staff always provides excellent customer service, regardless of the department. More

by mtelles1968 Verified Customer Verified Customer

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Everyone was very professional. The service was quick and thorough. While I waited the staff was very friendly. The service was quick and thorough. While I waited the staff was very friendly. More

by nalexander2 Verified Customer Verified Customer

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I have been coming to Chavez Gmc for years. I do not go to any other GMC. The business is conducted professionally and accurate every time. I always feel like I’m getting treated perfect. I alw I do not go to any other GMC. The business is conducted professionally and accurate every time. I always feel like I’m getting treated perfect. I always get a good deal. More

by smjaustin Verified Customer Verified Customer

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