Eric Rumsower | Page 6

Great customer service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. Stan was professional as well as knowledgeable. Although a part needed to be ordered he made sure I had exact date to complete my service. More

by bankerboy Verified Customer Verified Customer

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Very professional service, offer pick and drop if needed. Will discuss with you what they rcommend for your car. Will discuss with you what they rcommend for your car. More

by GEOKENED Verified Customer Verified Customer

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Always have excellant service when we bring the truck in for service. personnel are very helpful and personable. for service. personnel are very helpful and personable. More

by phausen Verified Customer Verified Customer

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This is my first time using Chavez-Jessup. Great service and pick up went smoothly. Great service and pick up went smoothly. More

by dianajbsuchey Verified Customer Verified Customer

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I was lied to from the moment I made the appointment. And I got a flyer that even stated they matched prices on tires. I took in dozens of places that sold tires. They wouldn’t match any of them. They br And I got a flyer that even stated they matched prices on tires. I took in dozens of places that sold tires. They wouldn’t match any of them. They brought out paperwork not that was on my flyer, but they had in the back room. I will never return to Chavez and I’ve purchased two cars from you in the last three years no more. More

by JRDRISCOLL55 Verified Customer Verified Customer

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My appointment was at 8am and they made me wait for my till the shop closed. I was waiting in the waiting room until they told me I should go home. While I was waiting at home I was waiting for a call and till the shop closed. I was waiting in the waiting room until they told me I should go home. While I was waiting at home I was waiting for a call and I called at 5;00 pm and they said it would be ready by 5:30. I showed up and they said the tech was finishing up. He was doing an update in the radio. By the way the radio is still cutting off on occasion and still hasn’t been resolved. They couldn’t duplicate the problem that I took it in for.: the gear getting stuck on park regardless if I have it in reverse or drive. Showed them pictures of the problem but obviously it is an intermittent problem. Needless to say my day felt like a waste. Nothing was resolved. They also forgot to attach the multipoint inspection paper to my paperwork because they had already closed the shop. Called the following day and couldn’t get a hold of the service writer but when I was able to talk to Jorge he got me the paperwork emailed immediately. More

by maganaoracio Verified Customer Verified Customer

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Jesse was efficient and helpful for Oil Change and Rotation. Informed me of upcoming service due dates for consideration. Delivered on time with great transportation options instead of waiting around. Rotation. Informed me of upcoming service due dates for consideration. Delivered on time with great transportation options instead of waiting around. 2 Thumbs up! More

by fivepac Verified Customer Verified Customer

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Great experience! Efficient! Very pleased with the service! Kept me informed and took time to explain everything to me. Will make this my home for buying my next v Efficient! Very pleased with the service! Kept me informed and took time to explain everything to me. Will make this my home for buying my next vehicle for sure More

by Maria.hanschen Verified Customer Verified Customer

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John helped me with the process of purchasing the vehicle the smoothest and quickest process ever. John is absolutely the best he took the best care us of and got us the best deal possible. the smoothest and quickest process ever. John is absolutely the best he took the best care us of and got us the best deal possible. More

by neraidasolis Verified Customer Verified Customer

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Jesse was my service desk coordinator. He is extremely professional and well versed in automotive operations. He answers all questions and helps you with Explaining the service best s He is extremely professional and well versed in automotive operations. He answers all questions and helps you with Explaining the service best suited for your Auto. I have always had a good experience at this dealership. George Allen More

by gfallen Verified Customer Verified Customer

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