Eric Schaefer

Eric and the team are always going the extra mile. I appreciate them and their efforts I appreciate them and their efforts More

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Wow is all I can say. From 1st class service, to the beautiful new facility, there is no where else I am taking my Subaru! From 1st class service, to the beautiful new facility, there is no where else I am taking my Subaru! More

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I don't normally write reviews this long, but the service department at Subaru deserves every word. I brought my Outback in for a routine oil change before a family road trip. During the inspection, the tec department at Subaru deserves every word. I brought my Outback in for a routine oil change before a family road trip. During the inspection, the technicians found a major oil leak that turned out to be a cam carrier. Thankfully, it was covered under my warranty, saving me from what could have been a very expensive repair. What really stood out, though, was the customer service. Eric kept me informed every step of the way. Since my daughter uses a wheelchair, space in our vehicle is incredibly important. I was originally given a Forester as a loaner, but it just wasn't going to work for our needs. I reached out to Eric, and he did everything he could to find something bigger. Before long, he had me in an Ascent, which made our lives so much easier while my Outback was being repaired. Throughout the entire process, Eric checked in with me regularly, answered every question, and made me feel like I wasn't just another customer. Before I picked up my Outback, I even asked him to personally test drive it, without hesitation, he did. The technicians did an outstanding job, my Outback is running beautifully, and I left with complete confidence in the repair. If I were asked to rate the service department from 1 to 10, I honestly couldn't give them just a 10. They earned higher than that. Their professionalism, communication, kindness, and genuine care are exactly why I'll continue bringing my Subaru here. Thank you to Eric and the entire service team for making what could have been a stressful situation such a positive experience. More

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The check in was quick and easy. They were helpful and very knowledgeable. I was very pleased with his assistance. They were helpful and very knowledgeable. I was very pleased with his assistance. More

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They are polite, timely and seem to be fairly priced. The new location is great. The new location is great. More

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The most organized and timely dealership I have worked with in a long time. Your appointment actually means something and all the staff are always so welcoming and helpful. They are also very transparent with in a long time. Your appointment actually means something and all the staff are always so welcoming and helpful. They are also very transparent with the work that needs to be done and is completed each time. More

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Eric in the service department was very knowledgeable and easy to talk with in regards of concerns about our warranty. easy to talk with in regards of concerns about our warranty. More

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First oil change with my new car. Everything was great and as expected. Everyone we dealt with was friendly. Everything was great and as expected. Everyone we dealt with was friendly. More

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My experience with the repair shop was outstanding! I was told all along the process of the repair. I was told all along the process of the repair. More

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Great new facility! Service is always great, thank you to Eric who is very professional and friendly! Service is always great, thank you to Eric who is very professional and friendly! More

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