South Point Hyundai

The service department is poorly run and understaffed, at least that’s what we hear every time we have an issue. We purchased our new Genesis here but cannot imagine having them service it in the future. Fro least that’s what we hear every time we have an issue. We purchased our new Genesis here but cannot imagine having them service it in the future. From top to bottom, this place is unprofessional. Business cards with disconnected phone numbers. Boxes of customer information on display when you turn in your loaner car, if you can get a loaner car. My car had tape and plastic residue all over the passenger door when I picked it up, requiring an extra visit back to the service department. Part took nearly five weeks to come in and this was for a dead batter on a 15 month old vehicle. Cannot advise more strongly that Genesis attend to this place before it closes. More

Service staff friendly and knowledgeable. Service area clean and inviting. Service was completed in timely manner Service area clean and inviting. Service was completed in timely manner More

Just purchased two new tires and dealership says we need to replace one and will not warranty it. Had an alignment done when tire purchased but tires still leaned and can’t get service dept to make it right to replace one and will not warranty it. Had an alignment done when tire purchased but tires still leaned and can’t get service dept to make it right. Stayed at dealership for 4 1/2 hours and nothing resolved or returning calls to see what was wrong. More

Carlos helped me find a car that I absolutely love! He worked with us and made sure our preferences were always looked at. He worked with us and made sure our preferences were always looked at. More

Wow, what a disappointment! I drove 40 minutes to that dealership for a very nice deal they advertised online. I should have known better... an ad of a car @ $35K and then out o I drove 40 minutes to that dealership for a very nice deal they advertised online. I should have known better... an ad of a car @ $35K and then out of the door incl. fees and accessories it turned into $42K...? A real "bait" to lure you in! and the "sales manager" (as he introduced himself), dressed like he's in a picnic / tailgate ?! Not presentable at all... and while talking about the numbers, when I said I needed to talk to my wife, he said: "I believe you can take care of her" (quote!). Seriously?! He should not be talking to customers. Period! The sales guy, on the other hand, was nice and courteous. Not a place worthy of my business unfortunately. More

Terrible service advisors. They fired any one that knew about Hyundai's and what issues they have and replaced them with sales people. So be warned, you're going to have old fa They fired any one that knew about Hyundai's and what issues they have and replaced them with sales people. So be warned, you're going to have old failed sales guys trying to explain things they don't understand. xxxx, they may even tell you to take the vehicle directly to the manufacturer for warranty work instead of taking it back to this dealership! Oh and in total they had the vehicle 2 - 3 months, and never offered a loaner or anything. Put a band-aid on our problems, still have one of the original major issues and were pretty much told to get xxxxed. More

Service was efficient and thorough, and our Sonada came back clean. Staff were very polite. back clean. Staff were very polite. More

Thank you for the excellent service, was a walk in but they served me well. they served me well. More

Excellent sales and service, the service department is also one of the best I have ever been in, , we have bought 4 new cars at South point also one of the best I have ever been in, , we have bought 4 new cars at South point More

Excellent friendly customer service from the service team. Professional service technician with good service experience and knowledgeable team. Professional service technician with good service experience and knowledgeable More