Eric Yarbrough Jr.

Genesis of Merrillville responded

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet the high standards we strive to provide for every customer. We truly value the opportunity to learn more about what happened and see if there’s a way we can address your concerns. If you’re open to it, we would appreciate the chance to speak with you directly. Please feel free to contact our management team at your convenience so we can better understand your experience and work toward a resolution. Thank you again for your feedback.

Genesis of Merrillville responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Dave, Justin, and Conrad were able to assist you in making an informed decision. It's great to know that Adam and Jaci worked hard to get you into your dream Genesis with such a fantastic deal and added coverage. We truly appreciate your recommendation and are so happy that we could provide you with a family-friendly environment. If you ever need anything, please don't hesitate to reach out. Enjoy your new Genesis and the peace of mind that comes with that amazing warranty!