Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erin Schuster
Erin Schuster at Napleton Ford Columbus

Erin Schuster

Service Advisor

Napleton Ford Columbus

330 Transit Road
Columbus, WI 53925

Contact Me
5.0
17 Reviews
5.0

17 Reviews

Write a Review

17 Reviews of Erin Schuster

May 30, 2025

Dealership Rating
Employee Rating

Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy More

by lukey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

Report | Print
Jun 02, 2025

Napleton Ford Columbus responded

Thank you for sharing your experience with us at Napleton Ford Columbus! We're delighted to hear that our service department provided friendly and efficient care. We appreciate your feedback and look forward to serving you again in the future!

May 29, 2025

Dealership Rating
Employee Rating

Erin was amazing! Check in was fast and easy and she listened to all of my concerns. More

by tasha.royals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White

Report | Print
May 29, 2025

Napleton Ford Columbus responded

Tasha, this is a fantastic review. Thanks from Erin and the entire team at Napleton Ford Columbus!

May 28, 2025

Dealership Rating
Employee Rating

Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 28, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin provided excellent service and assistance with your truck at Napleton Ford Columbus. Thank you for the kind words!

May 22, 2025

Dealership Rating
Employee Rating

Erin at Napleton got my truck in for maintenance. They did a great job, on schedule. More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 22, 2025

Napleton Ford Columbus responded

Thanks so much for the 5-star review of Erin and Napleton Ford Columbus!

May 22, 2025

Dealership Rating
Employee Rating

I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have b More

by Cutty36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

Report | Print
May 22, 2025

Napleton Ford Columbus responded

Thank you for your continued trust in Napleton Ford Columbus! We're delighted to hear that our team has provided courteous and helpful service for both your work and personal vehicles. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 21, 2025

Dealership Rating
Employee Rating

Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with! More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 21, 2025

Napleton Ford Columbus responded

Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!

May 07, 2025

Dealership Rating
Employee Rating

I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure. More

by White150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 07, 2025

Napleton Ford Columbus responded

We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!

May 02, 2025

Dealership Rating
Employee Rating

We purchased our used Ford Explorer from this company and have been very happy with the service we've received. Erin was great. More

by susan.miller4usb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2025

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus! We're delighted to hear that Erin provided great service and that you're happy with your used Ford Explorer. Enjoy the ride!

May 01, 2025

Dealership Rating
Employee Rating

Very courteous and professional service department. Always explaining what is going on with your car while it was being worked on. More

by butch4558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 02, 2025

Napleton Ford Columbus responded

Thank you for sharing your positive experience with our service department at Napleton Ford Columbus! We're glad to hear that the team kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!

April 22, 2025

Dealership Rating
Employee Rating

Unusually cordial, friendly, professional, and a delightful experience. I can recommend this dealership to friends. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

Report | Print
Apr 22, 2025

Napleton Ford Columbus responded

Ron, thank you for recommending Napleton Ford Columbus! We're delighted to hear that your experience was both friendly and professional. We appreciate your support!

1
2

Dealership Inventory (110 Vehicles)

used 2015 Ford Explorer car, priced at $11,523
2015 Ford Explorer
used
Tuxedo Black Metallic exterior
Automatic
Four-wheel Drive
$11,523
View Details
new 2024 Ford Bronco car, priced at $42,534
2024 Ford Bronco
new
Carbonized Gray Metallic exterior
Manual
Four-wheel Drive
$42,534
View Details
new 2024 Ford F-350 car, priced at $81,058
2024 Ford F-350
new
Oxford White exterior
Unknown
Four-wheel Drive
$81,058
View Details
new 2024 Ford F-150 car, priced at $46,232
2024 Ford F-150
new
Oxford White exterior
Unknown
Four-wheel Drive
$46,232
View Details
new 2025 Ford F-150 car, priced at $61,016
2025 Ford F-150
new
Oxford White exterior
Unknown
Four-wheel Drive
$61,016
View Details
used 2021 Ford F-150 car, priced at $44,375
2021 Ford F-150
used
GRAY exterior
Automatic
Four-wheel Drive
$44,375
View Details
View All Inventory