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Erin Schuster
Erin Schuster at Napleton Ford Columbus

Erin Schuster

Service Advisor

Napleton Ford Columbus

330 Transit Road
Columbus, WI 53925

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Erin Schuster

June 17, 2025

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Employee Rating

Work was completed while I waited was kept up with the progress was asked if I wanted new filters More

by drschmidt7986
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Jun 18, 2025

Napleton Ford Columbus responded

Thanks so much for the review. We look forward to your next visit to Napleton Ford Columbus!

June 13, 2025

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They are great people that always go above and beyond! ! I recommend them to everyone I know. More

by jamiebislew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Jun 16, 2025

Napleton Ford Columbus responded

Jamie, thanks for the kind words for our Napleton Ford Columbus team. We greatly appreciate your recommendation!

May 30, 2025

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Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy More

by lukey39
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Jun 02, 2025

Napleton Ford Columbus responded

Thank you for sharing your experience with us at Napleton Ford Columbus! We're delighted to hear that our service department provided friendly and efficient care. We appreciate your feedback and look forward to serving you again in the future!

May 29, 2025

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Erin was amazing! Check in was fast and easy and she listened to all of my concerns. More

by tasha.royals
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White

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May 29, 2025

Napleton Ford Columbus responded

Tasha, this is a fantastic review. Thanks from Erin and the entire team at Napleton Ford Columbus!

May 28, 2025

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Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. More

by Pj
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Recommend Dealer
Yes
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May 28, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin provided excellent service and assistance with your truck at Napleton Ford Columbus. Thank you for the kind words!

May 22, 2025

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Erin at Napleton got my truck in for maintenance. They did a great job, on schedule. More

by RG
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Recommend Dealer
Yes
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May 22, 2025

Napleton Ford Columbus responded

Thanks so much for the 5-star review of Erin and Napleton Ford Columbus!

May 22, 2025

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I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have b More

by Cutty36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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May 22, 2025

Napleton Ford Columbus responded

Thank you for your continued trust in Napleton Ford Columbus! We're delighted to hear that our team has provided courteous and helpful service for both your work and personal vehicles. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 21, 2025

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Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with! More

by Olivia
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Recommend Dealer
Yes
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May 21, 2025

Napleton Ford Columbus responded

Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!

May 07, 2025

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I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure. More

by White150
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Recommend Dealer
Yes
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May 07, 2025

Napleton Ford Columbus responded

We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!

May 02, 2025

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We purchased our used Ford Explorer from this company and have been very happy with the service we've received. Erin was great. More

by susan.miller4usb
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 05, 2025

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus! We're delighted to hear that Erin provided great service and that you're happy with your used Ford Explorer. Enjoy the ride!

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