Ernesto Cortez
Ernesto Cortez at Hollywood Kia

Ernesto Cortez

Sales person

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.5
29 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

29 Reviews

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29 Reviews of Ernesto Cortez

September 24, 2025

Dealership Rating
Employee Rating

Ernesto was wonderful and honest. He got me the deal we discussed and stayed with us throughout the process. More

by savarinob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2025

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 19, 2025

Dealership Rating
Employee Rating

On site experience was good. On line there were entirely too many pop ups that obscured the screen on my phone. This is the only internet connection I have. It was very fru More

by bevferris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2025

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2025

Dealership Rating
Employee Rating

They didn't pay off my trade in on time to the point that I have to continue making a payment for a vehicle that was trade in the dealer, I have been in contact with them by email without seeing a sol More

by David0143
Recommend Dealer
No
Sep 18, 2025

Hollywood Kia responded

David, providing a positive experience is our top priority, and we apologize that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

September 14, 2025

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Employee Rating

The most pleasant preowned auto purchase in my life. Every person I had contact with was friendly, knowledgeable and Professional. More

by jgmueller2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 14, 2025

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2025

Dealership Rating
Employee Rating

The staff was friendly and knowledgeable. They showed us different options and provided a great price once we narrowed down the vehicle we liked. More

by bbarzana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2025

Dealership Rating
Employee Rating

The salesman was very knowledgeable and was able to answer all my questions about the process. More

by JoseS0115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2025

Dealership Rating
Employee Rating

Very good experience . Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to More

by paularjune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chale Perez

Aug 22, 2025

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2025

Dealership Rating
Employee Rating

Ernesto is wonderful. He is incredibly knowledgable, thorough, and so pleasant to work with. He answered all our questions and is so patient. Jorge was very pleasant and u More

by ronlind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cumpa , Turk is very efficient & knowledgable, explaining & conducting the financing process..

July 11, 2025

Dealership Rating
Employee Rating

This dealership is only interested in getting you to buy a car, thereafter, you can't get any assistance from any sales rep More

by narz.blue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 10, 2025

Dealership Rating
Employee Rating

Love there attention, help and understanding. They really made me feel comfortable. Ernesto was super funny n very nice. More

by leondanaysis
Recommend Dealer
Yes

Other Employees Tagged: Angelo

1

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