Ernesto Estepan

Great dealership and customer service. They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Th They made the transaction seamless and straightforward. Ernesto was awesome and answered all my questions and assisted after the sale!! A+ rating. Thanks More

by Mark Verified Customer Verified Customer

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Ernesto always was available to respond to questions even after hours. Excellent follow up and service for an out of state sale. after hours. Excellent follow up and service for an out of state sale. More

by GUILLERMO.GARZA Verified Customer Verified Customer

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Ernesto was a no nonsense salesperson who listened to my concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!! concerns and was very customer oriented. I’d recommend him to anyone in the market for a new or used vehicle. 10 out of 10!!! More

by ALWARRANT Verified Customer Verified Customer

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Very Pleased, I've purchased 2 vehicles from them haven't had any problems. Always Friendly. had any problems. Always Friendly. More

by DELAROSA.CINDY Verified Customer Verified Customer

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I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to servi I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to service it. I'm a 65 year old disabled man with a heart condition and AC in Georgia is a necessity. The front tires have punctures on the sides and they didn't say if they checked the coolant. I have bought a car from John Thornton before so this is why I came back....... big mistake. No even contacted me from my calls to get service that I am willing to pay for. I know the car was bought"as is" but I expected better from John Thornton. I can't recommend anyone to purchase from John Thornton because I'm not satisfied with my purchase and no one seems to care. The name is Vance Thomas and I'm at 5997@comcast.net or 404 933 6560......... I'll be waiting and waiting and waiting and............ waiting. More

by 5997 Verified Customer Verified Customer

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Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues wi getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues with a car is addressed and taken care of. I purchased cars from here before and that is why I came back and always will. Thank you again for everything, you're the best, thank you Vance Thomas. More

by 5997 Verified Customer Verified Customer

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They handled my purchase very professionally they made everything very easy. The lady that showed me how everything works in the car was very thorough everything very easy. The lady that showed me how everything works in the car was very thorough More

by CGILLEY0 Verified Customer Verified Customer

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Mr. Ernesto Estepan was a great saleman. He was friendly and helpful. Overall, the car-buying experience was one of the best that I have had. Many thanks! and helpful. Overall, the car-buying experience was one of the best that I have had. Many thanks! More

by CMBARNETT Verified Customer Verified Customer

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I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to servi I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to service it. I'm a 65 year old disabled man with a heart condition and AC in Georgia is a necessity. The front tires have punctures on the sides and they didn't say if they checked the coolant. I have bought a car from John Thornton before so this is why I came back....... big mistake. No even contacted me from my calls to get service that I am willing to pay for. I know the car was bought"as is" but I expected better from John Thornton. I can't recommend anyone to purchase from John Thornton because I'm not satisfied with my purchase and no one seems to care. The name is Vance Thomas and I'm at 5997@comcast.net or 404 933 6560......... I'll be waiting and waiting and waiting and............ waiting. More

by 5997 Verified Customer Verified Customer

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This dealership turned out to be a huge disappointment. I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in busin I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in business since 1957, so there was "no need to worry." They even gave me written assurance that I could return it within a week if any faults were found. To be safe, I still went ahead with an inspection from a well-known service center with over 20 years in business. They found issues, but the dealership completely dismissed the report and only offered me the option to trade it in or sell it. I even had the car inspected by an official Mazda service center, which confirmed a transmission issue. Despite this, I was forced into a trade-in with a depreciation deduction. The entire experience has been incredibly disappointing. More

by BOTLAMANOJ29 Verified Customer Verified Customer

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